Support » Plugin: Simple Membership » Plugin Breaks My Site

  • Resolved ma3ry

    (@ma3ry)


    I have had this plugin active on my multisite for many years. Tonight however my website is showing “There has been a critical error on this website.”

    After doing a plugin conflict test, it appears that for some reason the site is now broken. I have not been to the site since the last update so am wondering if that might be a problem.

    Currently I have the plugin disabled so that my website is at least accessible, even if people can’t register.

    Can you tell me please how I should proceed.

    Many thanks!

    The page I need help with: [log in to see the link]

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  • Plugin Support mbrsolution

    (@mbrsolution)

    Hi,

    I have not been to the site since the last update so am wondering if that might be a problem.

    Do you know if anything has changed in your site? For example: Did you update any plugins or theme? Did anything change in your server? What PHP version is currently running? What WordPress version is running in your site? What other troubleshooting steps have you tried apart from the plugin and theme test you mentioned above?

    Kind regards.

    Thread Starter ma3ry

    (@ma3ry)

    Many thanks for your suggestions. They helped me remember that my Systems Admin has the plugin locked because of some changes that he made to it, so I have to go into Terminal to unlock before I can update, and I do remember that things didn’t go the way they usually do this last time, so I contacted my Systems Admin, and sure enough I had done something wrong, but he was able to fix it quickly and all is good once again. Thank you for an excellent plugin and for your excellent support. It (and you) are very much appreciated!

Viewing 2 replies - 1 through 2 (of 2 total)
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