Plugin breaks down backoffice

  • Resolved caterweb

    (@caterweb)


    6 years, 6 months ago

    After activating plugin can no longer access to backoffice (blank screen).
    Had to manually delete it via FTP to make backoffice work again.
    I’m using WP 4.8.2, WooCommerce 3.1.2, Storefront + Galleria child theme (both latest version) and plugins from Storefront bundle, W3 Total cache, Wordfence and other well tested.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author templateinvaders

    (@templateinvaders)

    6 years, 6 months ago

    Hello,

    “White Screen” is pretty common WordPress issue. In most cases, it’s related to low memory limit on a server. You can increase <i>memory_limit</i> value in a php.ini file on your own or ask your hosting support for assistance.

    Cheers

    Thread Starter caterweb

    (@caterweb)

    6 years, 6 months ago

    Nothing to do, i’ve set memory limit to 512M but still have the same issue.

    Plugin Author templateinvaders

    (@templateinvaders)

    6 years, 6 months ago

    Hello,

    Sorry for the delay.
    Can you please, contact our support staff via chat to investigate the issue further? https://templateinvaders.com/help/

    Cheers

    Plugin Author templateinvaders

    (@templateinvaders)

    6 years, 5 months ago

    We are now closing this topic and mark it as resolved due to inactivity. If the issue remains please, fill free to re-open it at any time.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Plugin breaks down backoffice’ is closed to new replies.