Support » Plugin: Google Analyticator » Plugin breaks chart and admin after update

  • Resolved autosoftbv

    (@autosoftbv)


    I’ve seen this issue a couple of times, on multiple websites.

    Every now and then when there are update available (be it the plugin or wordpress itself) Analyticator seems to break things.

    The chart on the dashboard remains empty (keeps loading)
    The widget settings page won’t load anymnore because of an error in the analyticator widgets. this also cause problems when trying to change header images etc.

    The only way to fix is is to reset and re-authenticate the plugin and it works again.
    But it’s only a matter of time before another update breaks it again.

    I manage a lot of websites, so i cannot check all sites on a daily basis and a lot of updates are automated.

    Please fix this issue.
    It seems that i’m not the only one with this problem, i causes a lot of headaches,
    and the issue persists after multiple updates of this plugin.

    I really hope for a solution because i love this plugin.

Viewing 5 replies - 1 through 5 (of 5 total)
  • wordpressme2

    (@wordpressme2)

    It is not working on my site either. Even with resetting, still nothing loads on dashboard.

    Not sure how long this has been going on, but it seems not fixed yet as far as my experience.

    Has anybody had this issue that is fixed?

    autosoftbv

    (@autosoftbv)

    Nope. Keeps happening every now and then.
    Have to reset and re-authorize the plugin to make it work again.

    Since the issue is not being solved, i’m using other plugins now.

    wordpressme2

    (@wordpressme2)

    Thanks for the answer 🙂 Mine doesn’t work even with resetting which as you say there is no point bothering!

    What other plugins work the same? I would appreciate if you share your experience with me.

    Thanks

    Sounds like this ticket is a duplicate of https://wordpress.org/support/topic/not-working-with-latest-wp-2/

    Please reply there if the solution in replies doesn’t work for you. We’re all waiting for the plugin devs to fix it.

    Plugin Author grimmdude

    (@grimmdude)

    This has been fixed in 6.5.4.

    -Garrett

Viewing 5 replies - 1 through 5 (of 5 total)
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