Support » Plugin: PowerPress Podcasting plugin by Blubrry » [Plugin: Blubrry PowerPress Podcasting plugin] Dashboard fails to load index.php

  • Resolved j1derly

    (@j1derly)


    Hello!

    I recently upgraded to 4.0.4, and with the upgrade I became unable to load the dashboard homepage. I deactivated the plug-in and I was able to access it again. I reverted back to 4.0 and the same problem occurred, deactivated powerpress, and had access back again.

    The side menu is loading properly and so are the other pages. I would like to keep using this plug-in, any suggestions on possible fixes would be great.

    Thanks!

    http://wordpress.org/extend/plugins/powerpress/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Angelo Mandato

    (@amandato)

    PowerPress 4.0.x has the same dashboard logic, if PowerPress was causing an issue with 4.0.4, it should have also caused the same problem with 4.0.3, 4.0.2, 4.0.1 and 4.0. There is new logic in 4.0 to alert folks of the new iTunes standards, so if your reverting back to a version before 4.0 then that could be the issue but I highly doubt it since no one else has reported issues like this yet.

    Usually a caching plugin is the culprit, though it could be anything causing the problem. If you’re using a WP caching plugin, disable it, upgrade PowerPress then see if the problem replicates. If it doesn’t, then when you re-enable your caching plugin simply tell that plugin to rebuild it’s cache and you should be all set.

    If you are still having this problem even without using a WP caching plugin, please email me cio [at] rawvoice.com and I will personally help you step by step to figure out what the problem is.

    I will be e-mailing you in a day or two, Thanks for your willingness to help. I appreciate it.

Viewing 2 replies - 1 through 2 (of 2 total)
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