BigContact Contact Page
[resolved] [closed] [Plugin: BigContact] Form options do not save (7 posts)

  1. esemar
    Posted 4 years ago #


    I love this plugin, hope I can get it to work right!

    The issue I have is that the form options do not save. I can change the options, like the map location, email addresses, etc etc, but when I hit "enter" after making changes, the three little "update" dots blink for a moment and then the original value comes back.

    Another issue relating to this is that the little + and - symbols in the phone/email area of the form options do not respond in anyway to being click or double clicked.

    The options on the settings page save as expected.




  2. esemar
    Posted 4 years ago #

    Problem fixed- needed to manually change directory entries to 777 permissions. Any idea why the directions were created with 755 instead of 777? Another plugin had same issue. I don't know much about the wordpress setup. Anyway, great plugin, thanks.

  3. arianKhosravi
    Plugin Author

    Posted 4 years ago #

    Thanks for sharing. Glad your problem is solved

  4. esemar
    Posted 4 years ago #

    There is one other issue, though it's not a big deal.

    On the Form Options page when I update a value, it does not visually update until I click the Form Options menu item to refresh the page. It does save, which is why it's not a huge deal, but it's not intuitive that anything has changed. Any idea why it might not update visually on the page like I imagine it's supposed to?

  5. davidpey
    Posted 4 years ago #

    I get exactly the same problem as mentioned above... I press enter upon editing a form option, but the update does not appear automatically until I've clicked "Form Options" again.

    Thanks for a great plugin! Huge potential!

  6. ashleyg155
    Posted 3 years ago #

    Hi its does look a great plugin. I am having the same problem as Esemar, but don't know how to go about 'manually changing the directory entries from 755 to 777 permissions'.

    Can someone explain how please?

  7. Cha0sThe0ry
    Posted 3 years ago #

    Unfortunately, I'm running into the same problem.

    When trying to amend the form options, I make an edit, hit "enter" and the change does not save.

    I am currently running wordpress 3.5.1 and I have the most recent version of BigContact which is version 1.4.6.

    Is there something that I'm doing wrong? Are these versions not compatible?

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