iThemes Security (formerly Better WP Security)
[Plugin: Better WP Security] Website not loading and Can't Login (5 posts)

  1. ericekidwell
    Posted 4 years ago #

    I installed the Better WP Security plugin and then was about to click "change -wp" and when I clicked it, my website wasn't accessable anymore.

    When you try to go to : http://www.christianliferantoul.com
    it spits out errors

    Also, when I try to go into the dashboard of my website, it times out again!

    Please help! I'm trying to access via ftp but I don't know what to do while there.


  2. ericekidwell
    Posted 4 years ago #

    I'm getting this message:

    Service Temporarily Unavailable

    The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.

    Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

  3. Eric,

    I clicked on your link and it looks ok to me? Are you back in?

    If by change -wp you mean the database please clear all caches and try again. If that doesn't work it is possible on an existing site for your server to run out of memory in which case your best bet will be to restore the backup you made.

  4. tiisukka
    Posted 4 years ago #

    My site has been down several times after installing this plugin. It's down at the moment too. http://johannahietanen.com
    Right now it isn't giving me an error line but I saw one a couple of hours ago saying something about timeout with some check.


    It's also giving me multiple file change warnings every single day.

  5. @tiisukka I need to know the actual error message to be able to help you. For the file change warnings what kind of files are they? Is it cache files or something similar you could exempt from the check?

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