iThemes Security (formerly Better WP Security)
[resolved] [Plugin: Better WP Security] Plugin causes blank website just saying 'error' (7 posts)

  1. frankgresslin
    Posted 3 years ago #

    Had complaints from 3 clients who sent me screenshots from IE that showed a white page with only the word 'error' in the upper left hand corner instead of their WP site after I installed Better WP security. I never had this error on the MAC. Any ideas / fixes?


  2. frankgresslin
    Posted 3 years ago #

    Here are 2 screenshots I received:

    Screenshot 1
    Screenshot 2


  3. The "error" message actually means the plugin is doing it's job. It is locking out the host most likely due to too many 404 errors. This means you have 2 options....

    1.) Cleanup the 404s thereby stopping the lockouts and improving SEO
    2.) Turn off the 404 intrusion detection on the "Intrusion Detection" screen.

  4. promofactory
    Posted 2 years ago #

    Disable the Pluging Better WP Security and my Control Panel and WEB is blank.

    Please help me.

  5. jugigi
    Posted 2 years ago #

    having the same error, just disable 404 intrusion and you should be fine.

  6. corey@coreysgym.com
    Posted 2 years ago #

    How do I disable 404 intrusion if I can't access my website?

  7. frankgresslin
    Posted 2 years ago #

    Either log onto your web server with FTP and remove the Better WP security plugin from the 'wp-content > plugin' folder (which will disable it - you can then log in and re-install it). Or if you have not been added to the banned IP list, just wait for 15 minutes until you are no longer banned.

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