Support » Plugin: iThemes Security (formerly Better WP Security) » [Plugin: Better WP Security] File change notification sends 2-3 emails

Viewing 15 replies - 1 through 15 (of 39 total)
  • This is now happening for database backups sent by email. Every time of email the plugin sends out arrives in 3 copies.

    Are you using Database query caching? This could cause all but 2 for the database backups to happen.

    Dan Knauss

    (@dpknauss)

    Yes I am using query caching with W3TC. I’ll try turning that off.

    Dan Knauss

    (@dpknauss)

    I still got two database backup emails and two file change warning emails today. Both sets had the same time stamp, but the file change list was not included.

    I’ve never seen that before. The file change notification emails just said “A file (or files) on your site at http://solarismed.com/blog have been changed. Please review the report below to verify changes are not the result of a compromise.”

    That was the end of the email.

    From another WP site (same host, totally different server environment) that is actively using memcache for query caching, I got two database backup emails that were identical but sent 2 minutes apart.

    Thanks Dan. The 2 email issue is an ongoing bug I admittedly haven’t had time to tackle. As for the missing content, has this problem reoccured or was it a one-time issue?

    Dan Knauss

    (@dpknauss)

    Good to know. The missing email content has only happened once so far.

    Thanks Dan. I’m going to assume, for now, that it was a fluke. Please let me know if you encounter it again.

    astreetweb

    (@astreetweb)

    This happens to me too. Every notification, I get 2 or 3 copies of the same message. I use super-cache. Latest version of WP (4.1)

    Can you all try the dev version? I do believe I’ve fixed it (my bigger sites aren’t seeing duplicates anymore) but I don’t have enough sites I can accurately test the fix on to confirm it works (small traffic sites often didn’t have the problem in the first place).

    art4life

    (@art4life)

    i have same problem , but i get about 20 emails over an hour period
    it locks my site so i cant get in from the front or backend

    this happens every day , im not even live yet still building the site for a client who is losing patience with me as it is making me look like i dont know what im doing

    this plug – in is causing me a nightmare

    i will now have to pay a professional to remove this and properly secure my site

    @art4life

    Disable the file check feature. The multiple bug has been tested and fixed but depending on your caching setup and server memory may not work on your system (by nature not all features will or are even intended to work on every installation).

    art4life

    (@art4life)

    hi

    Im using wp-cache
    Disable the file check feature – this is done.

    im going through the problem as we speak , started to receive email warnings an hour ago , getting one around every 5-8 mins, site is frozen cant get into back or front end.

    This happens every single day and lasts for around 2 – 3 hours.
    Saturday i had over 35 emails with the same message.
    i have done no work for over a week on site since i installed the plugin , so no new posts nothing , the site is not now and has never been live.
    This is holding everything up.

    This has taken over and slowed down my site , i had a fast healthy site with no problems at all ready to go live last week , now im stuck and in trouble

    please advise

    thankyou

    anybody with any tip or help please leave a comment and thankyou..

    art4life, it sounds like you have a very unique situation going there for one reason or another. Please email me at info [at] bit51 [dot] com and we’ll see what we can do.

    hi

    thanks for looking at my problem i have emailed you

    hi

    did you receive my email ?

    really need to get this issue fixes a.s.a.p. going into the 3rd week now

    thanks

Viewing 15 replies - 1 through 15 (of 39 total)
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