Title: [Plugin: Better WP Security] database not sent Last modified: August 20, 2016 --- # [Plugin: Better WP Security] database not sent * [kvc72](https://wordpress.org/support/users/kvc72/) * (@kvc72) * [13 years, 10 months ago](https://wordpress.org/support/topic/plugin-better-wp-security-database-not-sent/) * Hello, * I have just installed Better WP Security. * However the database is not sent to my email. * What to do? * Thanks * /Kasper * [http://wordpress.org/extend/plugins/better-wp-security/](http://wordpress.org/extend/plugins/better-wp-security/) Viewing 15 replies - 1 through 15 (of 16 total) 1 [2](https://wordpress.org/support/topic/plugin-better-wp-security-database-not-sent/page/2/?output_format=md) [→](https://wordpress.org/support/topic/plugin-better-wp-security-database-not-sent/page/2/?output_format=md) * [Venio](https://wordpress.org/support/users/venio/) * (@venio) * [13 years, 10 months ago](https://wordpress.org/support/topic/plugin-better-wp-security-database-not-sent/#post-2858531) * I’m experiencing the same issue here. I’m also not getting file-change notifications. * Does somebody know how to solve this? * Thanks! * [JonnoPrice](https://wordpress.org/support/users/jonnoprice/) * (@jonnoprice) * [13 years, 10 months ago](https://wordpress.org/support/topic/plugin-better-wp-security-database-not-sent/#post-2858551) * Thanks for a great plugin but I have the same issue – no backups sent to my email.. * As I am using GMail for my domain I was not receiving any email at all and so used “Configure SMTP” plugin. All email is now received with the exception of the WP Better Security Backup. * [Bit51 (part of the iThemes family)](https://wordpress.org/support/users/bit51/) * (@bit51) * [13 years, 10 months ago](https://wordpress.org/support/topic/plugin-better-wp-security-database-not-sent/#post-2858581) * Does your email have restrictions on file attachments or attachment sizes? * Thread Starter [kvc72](https://wordpress.org/support/users/kvc72/) * (@kvc72) * [13 years, 10 months ago](https://wordpress.org/support/topic/plugin-better-wp-security-database-not-sent/#post-2858583) * No. * [pmcreations](https://wordpress.org/support/users/pmcreations/) * (@pmcreations) * [13 years, 9 months ago](https://wordpress.org/support/topic/plugin-better-wp-security-database-not-sent/#post-2858618) * Same issue!!?? I have Better WP Security plugged into all 6 of my sites. 5 work great. Only one will not receive Security Back up. Has anyone figured it out yet? * [Bit51 (part of the iThemes family)](https://wordpress.org/support/users/bit51/) * (@bit51) * [13 years, 9 months ago](https://wordpress.org/support/topic/plugin-better-wp-security-database-not-sent/#post-2858619) * Can you check the permissions on the backups folder in the better wp security directory. I’m wondering if perhaps it can’t write to that folder. * [pmcreations](https://wordpress.org/support/users/pmcreations/) * (@pmcreations) * [13 years, 9 months ago](https://wordpress.org/support/topic/plugin-better-wp-security-database-not-sent/#post-2858620) * The back up is being written to the back up folder. But it is not emailing it to me. I have an ’email log’ plug in that says it was sent, but I do not receive anything. I changed my email within the Database Backup section but I just never receive anything. I double checked any issues with my email and can’t find any. I do not know where these files are drifting off to.? * Thanks for the follow up. * [Bit51 (part of the iThemes family)](https://wordpress.org/support/users/bit51/) * (@bit51) * [13 years, 9 months ago](https://wordpress.org/support/topic/plugin-better-wp-security-database-not-sent/#post-2858621) * Interesting. I will see if I can’t recreate the problem. * Thread Starter [kvc72](https://wordpress.org/support/users/kvc72/) * (@kvc72) * [13 years, 9 months ago](https://wordpress.org/support/topic/plugin-better-wp-security-database-not-sent/#post-2858622) * The permission is set to 777 * In the folder is a index.php and a .htaccess file. * [roro](https://wordpress.org/support/users/roro/) * (@roro) * [13 years, 9 months ago](https://wordpress.org/support/topic/plugin-better-wp-security-database-not-sent/#post-2858624) * Same problem here, Im using Dovecot. * I received the mail, but it has no attachment. * [Bit51 (part of the iThemes family)](https://wordpress.org/support/users/bit51/) * (@bit51) * [13 years, 9 months ago](https://wordpress.org/support/topic/plugin-better-wp-security-database-not-sent/#post-2858627) * What host are ya’ll using? I’ve had 2 folks now who’s hosts had changed policies which was causing the issue. * [JonnoPrice](https://wordpress.org/support/users/jonnoprice/) * (@jonnoprice) * [13 years, 9 months ago](https://wordpress.org/support/topic/plugin-better-wp-security-database-not-sent/#post-2858635) * I’m hosted on Site5. * One thing that is quite interesting is if you have it set to send backup by email and then click the manual create backup link – it sends me a backup to my email address… but what is not working is the scheduled backups by email.. * this small bug aside I still gave your plugin 5 stars.. it is otherwise rock solid. * [birdo](https://wordpress.org/support/users/birdo/) * (@birdo) * [13 years, 9 months ago](https://wordpress.org/support/topic/plugin-better-wp-security-database-not-sent/#post-2858636) * I’m having the same problem of getting the e-mail but no backup file. I host on a VPS and have not made any changes to make it stop sending the files. Hope this can be figured out… * [Bit51 (part of the iThemes family)](https://wordpress.org/support/users/bit51/) * (@bit51) * [13 years, 9 months ago](https://wordpress.org/support/topic/plugin-better-wp-security-database-not-sent/#post-2858639) * Thanks [@jonnoprice](https://wordpress.org/support/users/jonnoprice/) that does give me a lead to look at. * [@birdo](https://wordpress.org/support/users/birdo/) what are your email logs telling you? Does it show the attachment there? I’m wondering if your SMTP might be filtering it out. * [djavet](https://wordpress.org/support/users/djavet/) * (@djavet) * [13 years, 7 months ago](https://wordpress.org/support/topic/plugin-better-wp-security-database-not-sent/#post-2858657) * Same problem here: manual backup works great with email and DB attach. But once the schedule backup doesnt work… * I’m on Hostmonster and use your plugin vers. 3.4.4, any idea? Folder get the write permission and db (create manually when sending email) are in place. So dont think to a permission problem. More a bug. * Do you have a cronjob I can add to my panel? * Regards, Dom Viewing 15 replies - 1 through 15 (of 16 total) 1 [2](https://wordpress.org/support/topic/plugin-better-wp-security-database-not-sent/page/2/?output_format=md) [→](https://wordpress.org/support/topic/plugin-better-wp-security-database-not-sent/page/2/?output_format=md) The topic ‘[Plugin: Better WP Security] database not sent’ is closed to new replies. * ![](https://ps.w.org/better-wp-security/assets/icon.svg?rev=2980272) * [Solid Security – Password, Two Factor Authentication, and Brute Force Protection](https://wordpress.org/plugins/better-wp-security/) * [Frequently Asked Questions](https://wordpress.org/plugins/better-wp-security/#faq) * [Support Threads](https://wordpress.org/support/plugin/better-wp-security/) * [Active Topics](https://wordpress.org/support/plugin/better-wp-security/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/better-wp-security/unresolved/) * [Reviews](https://wordpress.org/support/plugin/better-wp-security/reviews/) * 16 replies * 9 participants * Last reply from: [wpdv](https://wordpress.org/support/users/wpdv/) * Last activity: [13 years, 7 months ago](https://wordpress.org/support/topic/plugin-better-wp-security-database-not-sent/page/2/#post-2858658) * Status: not resolved