iThemes Security (formerly Better WP Security)
[Plugin: Better WP Security] database not sent (17 posts)

  1. kvc72
    Posted 4 years ago #


    I have just installed Better WP Security.

    However the database is not sent to my email.

    What to do?




  2. Venio
    Posted 4 years ago #

    I'm experiencing the same issue here. I'm also not getting file-change notifications.

    Does somebody know how to solve this?


  3. JonnoPrice
    Posted 4 years ago #

    Thanks for a great plugin but I have the same issue - no backups sent to my email..

    As I am using GMail for my domain I was not receiving any email at all and so used "Configure SMTP" plugin. All email is now received with the exception of the WP Better Security Backup.

  4. Does your email have restrictions on file attachments or attachment sizes?

  5. kvc72
    Posted 4 years ago #


  6. pmcreations
    Posted 4 years ago #

    Same issue!!??
    I have Better WP Security plugged into all 6 of my sites.
    5 work great.
    Only one will not receive Security Back up.
    Has anyone figured it out yet?

  7. Can you check the permissions on the backups folder in the better wp security directory. I'm wondering if perhaps it can't write to that folder.

  8. pmcreations
    Posted 4 years ago #

    The back up is being written to the back up folder. But it is not emailing it to me.
    I have an 'email log' plug in that says it was sent, but I do not receive anything. I changed my email within the Database Backup section but I just never receive anything. I double checked any issues with my email and can't find any. I do not know where these files are drifting off to.?

    Thanks for the follow up.

  9. Interesting. I will see if I can't recreate the problem.

  10. kvc72
    Posted 4 years ago #

    The permission is set to 777

    In the folder is a index.php and a .htaccess file.

  11. roro
    Posted 4 years ago #

    Same problem here, Im using Dovecot.

    I received the mail, but it has no attachment.

  12. What host are ya'll using? I've had 2 folks now who's hosts had changed policies which was causing the issue.

  13. JonnoPrice
    Posted 4 years ago #

    I'm hosted on Site5.

    One thing that is quite interesting is if you have it set to send backup by email and then click the manual create backup link - it sends me a backup to my email address... but what is not working is the scheduled backups by email..

    this small bug aside I still gave your plugin 5 stars.. it is otherwise rock solid.

  14. birdo
    Posted 4 years ago #

    I'm having the same problem of getting the e-mail but no backup file. I host on a VPS and have not made any changes to make it stop sending the files. Hope this can be figured out...

  15. Thanks @JonnoPrice that does give me a lead to look at.

    @birdo what are your email logs telling you? Does it show the attachment there? I'm wondering if your SMTP might be filtering it out.

  16. djavet
    Posted 3 years ago #

    Same problem here: manual backup works great with email and DB attach. But once the schedule backup doesnt work...

    I'm on Hostmonster and use your plugin vers. 3.4.4, any idea? Folder get the write permission and db (create manually when sending email) are in place. So dont think to a permission problem. More a bug.

    Do you have a cronjob I can add to my panel?

    Regards, Dom

  17. wpdv
    Posted 3 years ago #

    Auto or manual backup doesn't work for me either. I receive an email with nothing attached. I think it must be a permission thing as I do remember getting an actual backup for one of my sites. All sites are hosted with same firm. If I figure out what's the difference between these site settings I'll advise.

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