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[Plugin: BackWPup] Upload to Dropbox Stalls with no Error Message

  • I run backup and the files are created and zipped, but the job stalls on upload to Dropbox. Can you help me fix? Here is the log:

    ...
    2012/10/07 20:47.05: Database dump done!
    2012/10/07 20:47.05: Add database dump "XXXXXXXXXXXX.sql" with 20.24 MB to backup file list
    2012/10/07 20:47.05: 1. try for make list of files to backup....
    2012/10/07 20:47.06: 2143 files with 151.84 MB to backup
    2012/10/07 20:47.06: 1. try to create backup zip (PclZip) archive...
    2012/10/07 20:47.28: Backup zip archive create done
    2012/10/07 20:47.28: Archive size is 113.93 MB
    2012/10/07 20:47.28: 1. Try to sending backup file to DropBox...
    2012/10/07 20:47.28: Authed with DropBox from XXXXXXXXXXXX
    2012/10/07 20:47.28: 1.41 GB free on DropBox
    2012/10/07 20:47.28: Upload to DropBox now started...

    I’ve waited over 1 hour and nothing happens after this.

    http://wordpress.org/extend/plugins/backwpup/

Viewing 15 replies - 1 through 15 (of 36 total)
  • Having the same problem uploading two blog sites to DropBox.

    they are 120 MB and 80 MB in size.

    Thank you for helping jpwchin and I, in advance!

    BackWPup Working
    2012/10/08 18:52.32: [INFO]: BackWPup version 2.1.15, WordPress version 3.4.2 Copyright © 2012 Daniel Hüsken
    2012/10/08 18:52.32: [INFO]: BackWPup comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to redistribute it under certain conditions.
    2012/10/08 18:52.32: [INFO]: BackWPup job: 12. Backup (Monthly); WPEXP+DB+FILE+CHECK
    2012/10/08 18:52.32: [INFO]: BackWPup cron: 0 8 1 * *; Thu, 1 Nov 2012 @ 08:00
    2012/10/08 18:52.32: [INFO]: BackWPup job started manualy
    2012/10/08 18:52.32: [INFO]: PHP ver.: 5.3.10; cgi-fcgi; Linux
    2012/10/08 18:52.32: [INFO]: MySQL ver.: 5.0.92-log
    2012/10/08 18:52.32: [INFO]: curl ver.: 7.19.7; NSS/3.13.1.0
    2012/10/08 18:52.32: [INFO]: Temp folder is: .../blog/wp-content/plugins/backwpup/tmp/
    2012/10/08 18:52.32: [INFO]: Backup file is: .../backups/Monthly_2012-10-08_18-52-32.zip
    2012/10/08 18:52.32: 1. try for database dump...
    (blah, blah, blah...)
    2012/10/08 18:52.33: Database dump done!
    2012/10/08 18:52.33: Add database dump "XXXXXXXXXX.sql" with 16.04 MB to backup file list
    2012/10/08 18:52.33: 1. try for wordpress export to XML file...
    2012/10/08 18:52.36: Add XML export "blueprintblog.wordpress.2012-10-08.xml" to backup list with 1.13 MB
    2012/10/08 18:52.36: 1. try for make list of files to backup....
    2012/10/08 18:52.37: 1987 files with 149.55 MB to backup
    2012/10/08 18:52.37: 1. try to create backup zip (PclZip) archive...
    2012/10/08 18:52.58: Backup zip archive create done
    2012/10/08 18:52.58: Archive size is 120.23 MB
    2012/10/08 18:52.58: 1. Try to sending backup file to DropBox...
    2012/10/08 18:52.58: Authed with DropBox from XXXXXXXXXX
    2012/10/08 18:52.58: 2.77 GB free on DropBox
    2012/10/08 18:52.58: Upload to DropBox now started...
    2012/10/08 19:05.49: [ERROR] Job restarted, bcause inactivity!
    2012/10/08 19:05.49: 2. Try to sending backup file to DropBox...
    2012/10/08 19:05.49: Authed with DropBox from XXXXXXXXXX
    2012/10/08 19:05.49: 2.77 GB free on DropBox
    2012/10/08 19:05.49: Upload to DropBox now started...
    2012/10/08 19:19.48: [ERROR] Job restarted, bcause inactivity!
    2012/10/08 19:19.48: 3. Try to sending backup file to DropBox...
    2012/10/08 19:19.48: Authed with DropBox from XXXXXXXXXX
    2012/10/08 19:19.48: 2.77 GB free on DropBox
    2012/10/08 19:19.48: Upload to DropBox now started...
    2012/10/08 19:35.43: [ERROR] Job restarted, bcause inactivity!
    2012/10/08 19:35.43: [ERROR] Step arborted has too many trys!
    2012/10/08 19:35.43: 1. try for database check...
    (blah, blah, blah...)
    2012/10/08 19:35.43: Database check done!
    2012/10/08 19:35.43: Job done in 2591 sec.

    Hey guys, has this issue been solved? I get the same message of jpwchin (Upload to DropBox now started… ) with the first (grey) progress bar stuck at 60% and the second one (yellow) at 1%.
    I use WP 3.4.2 Multisite, BackWPup 2.1.16 and the website is all SSL.
    Thanks a lot!
    Luca

    I resolved the issue by changing the backup settings to ignore certain uploads, thus reducing the file size of the backup. It’s not an adequate fix, because the whole site is not being backed up, but at least some of it is.

    Thanks jpwchin, I was afraid you were gonna say that! 🙂
    I’d feel safer if I could programmatically back up the whole thing but I’ll try what you suggested and see what happens.
    The funny thing is that, even with the back up process apparently stuck (60% and 1% as I explained above), the corresponding log file says that it is OK… I should try to restore the backup and see if it was really completed even if the process appeared on the dashboard to be stuck in the middle of something, but I’m afraid to break everything!
    Cheers

    I’m also having this issue. Really strange because I was using the old version and it was working fine.

    But today after updating W3 total cache plugin, I got the stalling. So then I went ahead and updated BackWpup thinking that might actually help…but same issue persists.

    And I excluded W3 from backup file but no change. Any idea what else I can uncheck to help it finish? Perhaps the W3 update has some bugs conflicting as well? Stumped :-/

    And I tried creating a new Dropbox backup folder (that has helped with some uploading issues in the past) and it said couldn’t authenticate Dropbox token? Which is also weird because it is authenticated with my other job, and I still have plenty of available space through Dropbox.

    FYI, I just deactivated W3 Cache plugin and it went through, so looks like there is something with that update conflicting with BackWpup….

    Plugin Author Daniel Hüsken

    @danielhuesken

    I will do some test again with it ….

    I have the same problem. Upload to Dropbox now started… but never ends.

    I do not use the W3 Cache plugin, but while authenticating with Dropbox I noticed I had to deactivate Tweetily plugin. Else it was not possible to connect.

    I have now deactivated the Dropbox part… I hope you can find a solution!

    Same problem for me (I also don’t use the W3 Cache plugin)

    I guess it’s a problem with cron jobs. Tweetily uses it, W3 Cache uses it, and BackWPup…

    Plugin Author Daniel Hüsken

    @danielhuesken

    Tweetily catches i think all oAuth atentikations and not only that for that Plugin. But the upload works on my test. It throws massages to in debug mode.

    Is ther a error massage in php error log ?

    With BackWPup, I authenticate with Dropbox…
    – the plugin goes to the Dropbox site
    – I have to approve the connection between BackWPup and Dropbox manually
    – Then Dropbox re-directs to my site… with the wrong URL.
    – Error

    It redirects to the admin of my WordPress, were a part of the url refers to Tweetily and a part to BackWPup plugin. This url can of course not be found.

    Maybe the redirect url is wrong in the first place (before authenticating)… when I deactivate Tweetily then it is possible to authenticate succesfully. However, the uploading part to Dropbox does still not work.

    Plugin Author Daniel Hüsken

    @danielhuesken

    The first i can reproduce and must fixed by Tweetily.

    In moment i have no idea why the upload not works.

    Any update? mine still doesn’t work

Viewing 15 replies - 1 through 15 (of 36 total)
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