Support » Plugins » [Plugin: Backup to Dropbox] Zip backup not working

  • I started using the Backup to Dropbox plugin recently and I am really loving it. I’ve been using it for about a week with no problem.

    I decided to purchase the zip backup premium extension yesterday and now the plugin no longer seems to work. It says it is backing up but nothing ever happens. It never completes, and nothing ever gets sent to my Dropbox.

    I left it over night last night and when I came back to it this morning, somehow it had unauthorized itself from my Dropbox account. I reauthorized it and have tried restarting the backup but so far 30 minutes have elapsed with the same behavior. Help?

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  • Previously using the backup without the zip options purchased, a backup of my database/theme would take about 5 minutes with all the files added to my Dropbox.

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