Title: [Plugin: Backup] Authorization failed
Last modified: August 20, 2016

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# [Plugin: Backup] Authorization failed

 *  Resolved [Stu.C](https://wordpress.org/support/users/stuc-1/)
 * (@stuc-1)
 * [13 years, 11 months ago](https://wordpress.org/support/topic/plugin-backup-authorization-failed-1/)
 * Upgraded plugin from 1.1.5 to 2.0
 * Had to de-activate then activate before I could see the new settings page instead
   of the old one (though that may be normal).
 * Attempting to re-authorize to Google Drive gives the following error;
    “Authorization
   failed! Did not receive a refresh token.”
 * Backup redirect URL is correctly set on the app as [http://xyz.com/wp-admin/options-general.php?page=backup&action=auth](http://xyz.com/wp-admin/options-general.php?page=backup&action=auth)
 * [http://wordpress.org/extend/plugins/backup/](http://wordpress.org/extend/plugins/backup/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [iclanzan](https://wordpress.org/support/users/helio-1/)
 * (@helio-1)
 * [13 years, 11 months ago](https://wordpress.org/support/topic/plugin-backup-authorization-failed-1/#post-2819563)
 * Hi,
 * Please revoke access to your plugin from here:
    [https://accounts.google.com/b/0/IssuedAuthSubTokens](https://accounts.google.com/b/0/IssuedAuthSubTokens)
   and than authorize the plugin again.
 *  Thread Starter [Stu.C](https://wordpress.org/support/users/stuc-1/)
 * (@stuc-1)
 * [13 years, 11 months ago](https://wordpress.org/support/topic/plugin-backup-authorization-failed-1/#post-2819566)
 * Great – I can confirm that fixed the authorization problem and a manually triggered
   backup is now correctly uploaded to Google Drive.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘[Plugin: Backup] Authorization failed’ is closed to new replies.

 * ![](https://ps.w.org/backup/assets/icon-128x128.png?rev=3287187)
 * [JetBackup - Backup, Restore & Migrate](https://wordpress.org/plugins/backup/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/backup/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/backup/)
 * [Active Topics](https://wordpress.org/support/plugin/backup/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/backup/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/backup/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [Stu.C](https://wordpress.org/support/users/stuc-1/)
 * Last activity: [13 years, 11 months ago](https://wordpress.org/support/topic/plugin-backup-authorization-failed-1/#post-2819566)
 * Status: resolved