Support » Plugin: Automatic WordPress Backup » [Plugin: Automatic WordPress Backup] Automatic WordPress Backup zip not found

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  • I am having this same problem. Is there any workaround? After a call to support it sounds like the host is not going to install zip for me.

    Update: I found a more helpful support person who told me zip was actually already on the server. I updated the “automatic-wordpress-backup.php” file such that the shell_exec commands referenced the absolute path to zip which was “/usr/bin/zip” instead of simply “zip”

    @arnaudin I seem to have the same issue you had, I’ve been going through and replacing “zip” with “/usr/bin/zip” to no avail, any chance you could tell me which lines need to changed? Thanks

    Line 712: $result = shell_exec(‘/usr/bin/zip -r ‘ . $file . ‘ ‘ . implode(‘ ‘, apply_filters(‘awb_backup_folders’, $backups)) . ‘ -x *uploads/awb*’);

    Line 723: $result = shell_exec(‘/usr/bin/zip -u ‘ . $file . ‘ awb-database-backup.sql’);

    Line 749: $result = shell_exec(‘/usr/bin/zip -u ‘ . $file . ‘ manifest.txt’);

    Thanks, I’ll have to keep digging, I have the same thing you do, and my host said zip is installed and available at the path /usr/bin/zip. But the plugin still says zip not found.

    Hey all, haven’t been around for a bit. Just an update on my end > basically it just started working for me. When I clicked the manual update at the beginning it wouldn’t take. I walked away from it for a day to think about it. Reloaded my secret key etc from s3 and let it go. The zip not found is still there but every backup is sent to my bucket so I’m happy. Sorry for not being able to shed any light. It’s a great plugin but not even as much as a response from the developer after I submitted a request for support. I am not adverse to paying for the support (although I filled out the free support form) there wasn’t even a confirmation email stating that he’d received the request. If it had bumped back to me and said for quicker service then I would have paid. I just have a problem with paying up front for something I am putting out there with out a confirmation that I’ll receive any service.

    Same here.
    I’m deactivate this plugin and installed BackWPup. It works perfectly.

Viewing 7 replies - 1 through 7 (of 7 total)
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