Plugin author and review management on WordPress.org

Hi,

Got a slight problem I’m hoping someone could help me with.

I’ve recently uploaded my first plugin to the WordPress.org plugin repository and its now live on the plugin listing etc.
I submitted it from my personal account but the plugin was developed by myself and team at work for our work site so I’ve created an account for our team to use and made it the contributor account for the plugin which is showing up fine.

I received a review on the plugin this morning from a user however they were reporting an issue (although it turns out to be a user error, nothing to do with the plugin itself). I asked them to submit future queries using the support forum functionality which they seem to have ignored somewhat. I’ve seen on other plugin reviews that the admin has been able to close the review conversation but I seem unable to do this? Next to my user account name (the team account) it says plugin contributor rather than plugin author.

Can anyone suggest why/how I can do this/what I need to do?

Thanks!