Title: Plugin applied wrong discount
Last modified: January 12, 2017

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# Plugin applied wrong discount

 *  Resolved [designoneweb](https://wordpress.org/support/users/designoneweb/)
 * (@designoneweb)
 * [9 years, 4 months ago](https://wordpress.org/support/topic/plugin-applied-wrong-discount/)
 * We set up a one day flash sale coupon code this past fall for a 20% discount 
   on all orders where the coupon was applied. In reviewing the sales using that
   coupon code, our client noticed that all of the orders received a 25% discount.
   I believe their site was running WordPress 4.6 at the time. Here is a screenshot
   of the setup page showing how we input the discount amount:
 * ![Coupon discount set up page](https://i0.wp.com/designoneweb.com/wp-content/
   uploads/2017/01/Flash-Coupon-Setup-Shot.jpg)
 * The calculation error cost our client $136. We have since refunded our client
   that amount. Please review the attached screenshot. If we have made an error 
   in the way we formatted the discount, let us know.

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [Soft79](https://wordpress.org/support/users/josk79/)
 * (@josk79)
 * [9 years, 4 months ago](https://wordpress.org/support/topic/plugin-applied-wrong-discount/#post-8647415)
 * Hi
 * I doubt it has anything to do with the Extended Coupon Features plugin, as the
   discount calculation is still done by WooCommerce. Do you have any other WooCommerce
   related plugins activated?
 * Could you please post a screenshot of the confirmation of an order that had the
   wrong discount amount applied?
 *  Thread Starter [designoneweb](https://wordpress.org/support/users/designoneweb/)
 * (@designoneweb)
 * [9 years, 4 months ago](https://wordpress.org/support/topic/plugin-applied-wrong-discount/#post-8647913)
 * Very strange that the only time a calculation was wrong is when this coupon was
   applied.
 * ![Completed order with error](https://i0.wp.com/designoneweb.com/wp-content/uploads/
   2017/01/Flash-Coupon-Error-Completed-Order-Screenshot.jpg)
 *  Plugin Author [Soft79](https://wordpress.org/support/users/josk79/)
 * (@josk79)
 * [9 years, 4 months ago](https://wordpress.org/support/topic/plugin-applied-wrong-discount/#post-8648171)
 * Calculation seems right to me.
 * Waverly Dena Home Monkey Jars Tide Pool: Normal price is $ 22.99. 80% of $ 22.99
   = $ 18.39
 *  Thread Starter [designoneweb](https://wordpress.org/support/users/designoneweb/)
 * (@designoneweb)
 * [9 years, 4 months ago](https://wordpress.org/support/topic/plugin-applied-wrong-discount/#post-8648230)
 * You are exactly right! The client was dividing discount by price on completed
   transaction, not original price. My bad for assuming client was right and not
   checking original item pricing. Thanks for your patience. It’s been a long week!

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Plugin applied wrong discount’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-auto-added-coupons/assets/icon-256x256.png?rev
   =3357537)
 * [Extended Coupon Features for WooCommerce FREE](https://wordpress.org/plugins/woocommerce-auto-added-coupons/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-auto-added-coupons/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-auto-added-coupons/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-auto-added-coupons/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-auto-added-coupons/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-auto-added-coupons/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [designoneweb](https://wordpress.org/support/users/designoneweb/)
 * Last activity: [9 years, 4 months ago](https://wordpress.org/support/topic/plugin-applied-wrong-discount/#post-8648230)
 * Status: resolved