Support » Plugin: Trustpilot Reviews » Plugin appears to user browser cache/ IP tracking

  • tokyomagic

    (@tokyomagic)


    I have three accounts setup to work with different websites, but each time I log into an account for the website the plugin is installed on it logs me out of the plugin on my other websites. This is actually bizarre as it appears the plugin is using either the browser cache for account info or is actively tracking your IP. Why is this plugin setup to work this way? The only answer I an think of is to force you on to the only paid plan which costs around £2k a year which blows my mind that this is their only pricing model. The amount of business they are missing out on from start-ups and small companies is huge. But what do you get for that 2k a year? Some useless software that allows you to track how your competition is doing, a badge that doesn’t work on some browsers and some other pointless things I browsed over when going over a clients TP instal. Ive seen nothing that justifies £2k a year.

    For the single site I am running this on, it works. You log in, setup review requests and boom. the actual badge options are hilariously limited, so I just coded in a coloured button and dropped a star PNG into the footer of the site. Does the same thing and doesnt break the layout.

    This plugin, along with their premium offering and poor customer service (they will only get in touch when it comes to renewal time) leaves a lot to be desired.

    • This topic was modified 1 year ago by tokyomagic.
    • This topic was modified 1 year ago by tokyomagic.
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