Title: Plugin and Theme installing
Last modified: August 19, 2016

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# Plugin and Theme installing

 *  [jceccoli](https://wordpress.org/support/users/jceccoli/)
 * (@jceccoli)
 * [15 years, 1 month ago](https://wordpress.org/support/topic/plugin-and-theme-installing/)
 * Hello. I am trying to download themes and plugins and it gives me an error that
   it “cant create the directory: /media/share/wp_content/upgrade/exclude-pages.
   tmp”
    the WP_CONTENT, upgrade, and theme folders are there, so im not sure why
   it cant install the file. BTW:im new to wordpress, so i dont know much

Viewing 1 replies (of 1 total)

 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [15 years, 1 month ago](https://wordpress.org/support/topic/plugin-and-theme-installing/#post-2000037)
 * Try changing the permissions on the wp-content directory to 766. If you still
   have problems, try 767, 775 or 777. Once your uploads are working, change the
   permissions on wp-content back to 755 again and check that everything still works
   OK.
    [http://codex.wordpress.org/Changing_File_Permissions](http://codex.wordpress.org/Changing_File_Permissions)

Viewing 1 replies (of 1 total)

The topic ‘Plugin and Theme installing’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 1 reply
 * 2 participants
 * Last reply from: [esmi](https://wordpress.org/support/users/esmi/)
 * Last activity: [15 years, 1 month ago](https://wordpress.org/support/topic/plugin-and-theme-installing/#post-2000037)
 * Status: not resolved

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