Support » Plugin: Kaltura All-in-One Video Plugin for WordPress » [Plugin: All in One Video Pack] 500 server error on preview

  • When you first click the kaltura add-media button, then click search videos, you will be presented with a list of videos on the server.

    If you hover over the video thumbnail, there is a small ‘play’ triangle button that shows up on the bottom left.

    If you click that, then you get another internal popup that is supposed to be the video player preview.

    this leads to a server error:
    "NetworkError: 500 Internal Server Error -"

    Now instead of clicking that button, if you click ‘next’ you will see the screen where you choose the player color/size and there is a video preview to the left.

    That preview works.

    Also, any video I embed does work, so everything seems to be working with the exception of the 500 error notated above.

    Here is what the server log shows:

    Too many forwards have been detected for this request (> 5), referer:

    What in the world does this mean?

    How do I solve this?

  • The topic ‘[Plugin: All in One Video Pack] 500 server error on preview’ is closed to new replies.