[resolved] Spam is blocked in comments, but not blocked in Contact Form (3 posts)

  1. Vladimir Antropov
    Posted 5 years ago #

    Akismet plugin does not seem to work properly with FS Contact Form, which supports spam filtering through Akismet. I submitted the same spam message via form and as a comment. Comment was blocked by Akismet as expected, but the message went through with the following line in the body:

    Akismet Spam Check: passed

    I contacted the author of FS Contact Form, Mike Challis, but he couldn't figure out why comments and messages are treated differently by Akismet. I hope that Akismet creators can help me to investigate this issue. I am using FS Contact Form v.2.9.6 and Akismet v.2.5.1.

  2. Joseph Scott
    Plugin Contributor

    Posted 5 years ago #

    Easiest way to reach out for help with Akismet is to use the contact form at akismet.com/contact/

    Mike is welcome to contact us there and we can help track down what is going on. I'm not familiar with FS Contact Form, so some basic questions come up:

    - Does it make direct calls to the Akismet API or does it use the Akismet plugin functions?
    - Are you sending the same data points when checking for spam, as listed in the API docs - http://akismet.com/development/api/
    - Have you recorded the exact HTTP request/response when making the call to Akismet.com to check for spam? That may provide some insight into what is happening.

  3. Vladimir Antropov
    Posted 5 years ago #

    Thank you for the quick answer, Joseph.

    Mike has just released a new version of his plugin (2.9.7) which fixes this issue. I consider it resolved now.

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