Title: [Plugin: Advanced Access Manager] Host 500 Error Last modified: August 20, 2016 --- # [Plugin: Advanced Access Manager] Host 500 Error * Resolved [Fionavar](https://wordpress.org/support/users/fionavar/) * (@fionavar) * [14 years, 3 months ago](https://wordpress.org/support/topic/plugin-advanced-access-manager-host-500-error/) * After upgrading to the latest version my entire site was unavailable and was reporting a HTTP 500 Error. I had to restore a back-up. Any confirmation that this is a known issue? * [http://wordpress.org/extend/plugins/advanced-access-manager/](http://wordpress.org/extend/plugins/advanced-access-manager/) Viewing 15 replies - 1 through 15 (of 29 total) 1 [2](https://wordpress.org/support/topic/plugin-advanced-access-manager-host-500-error/page/2/?output_format=md) [→](https://wordpress.org/support/topic/plugin-advanced-access-manager-host-500-error/page/2/?output_format=md) * [vasyl_m](https://wordpress.org/support/users/vasyl_m/) * (@vasyl_m) * [14 years, 3 months ago](https://wordpress.org/support/topic/plugin-advanced-access-manager-host-500-error/#post-2515140) * Hi **Fionavar**, The best way to help you is to upgrade to the last version 1.5.7. Then send me a error log file. Please read more here – [http://whimba.org/support#viewtopic.php?f=6&t=11](http://whimba.org/support#viewtopic.php?f=6&t=11) * Regards, Vasyl * Thread Starter [Fionavar](https://wordpress.org/support/users/fionavar/) * (@fionavar) * [14 years, 3 months ago](https://wordpress.org/support/topic/plugin-advanced-access-manager-host-500-error/#post-2515148) * My only concern is the last time it completely corrupted the installation. Will this happen again with this version or have you done something that would allow me to actually see the error report? Does the question make sense? * Thanks Vasyl for your work! * Plugin Support [Vasyl Martyniuk](https://wordpress.org/support/users/mvb_wordpress/) * (@mvb_wordpress) * [14 years, 3 months ago](https://wordpress.org/support/topic/plugin-advanced-access-manager-host-500-error/#post-2515190) * It depends how your server is configured. I guess you had this error because you server is configured for any fatal errors redirects to host 500 error. You can try it again. Just activate. If you’ll see it again, then just delete advanced- access-manager from plugins folder and never get back to it 🙂 * Thread Starter [Fionavar](https://wordpress.org/support/users/fionavar/) * (@fionavar) * [14 years, 3 months ago](https://wordpress.org/support/topic/plugin-advanced-access-manager-host-500-error/#post-2515228) * Just to confirm, then, if I get another Host 500 Error, all I would have to do is delete the AAM directory via FTP and that should at least bring the site back up? * [vasyl_m](https://wordpress.org/support/users/vasyl_m/) * (@vasyl_m) * [14 years, 3 months ago](https://wordpress.org/support/topic/plugin-advanced-access-manager-host-500-error/#post-2515230) * Yeap. You are right. Just try to activate a plugin. You can experience some warning or notice messages but this should not case any host 500 errors. Read more here– [http://wordpress.org/support/topic/plugin-advanced-access-manager-lots-of-errors?replies=5](http://wordpress.org/support/topic/plugin-advanced-access-manager-lots-of-errors?replies=5) * Thread Starter [Fionavar](https://wordpress.org/support/users/fionavar/) * (@fionavar) * [14 years, 3 months ago](https://wordpress.org/support/topic/plugin-advanced-access-manager-host-500-error/#post-2515252) * I am not sure what to say – installed no errors and all seems fine. I also do not know how to check the install log, as no errors were reported. Directions or thoughts as all seems well? * [vasyl_m](https://wordpress.org/support/users/vasyl_m/) * (@vasyl_m) * [14 years, 3 months ago](https://wordpress.org/support/topic/plugin-advanced-access-manager-host-500-error/#post-2515256) * Connect through FTP to you server and go to plugins/advanced-access-manager/temp. If there is a error.log file and it is not empty then send me it. For more info read this – [http://whimba.org/support#viewtopic.php?f=6&t=11](http://whimba.org/support#viewtopic.php?f=6&t=11) * Thread Starter [Fionavar](https://wordpress.org/support/users/fionavar/) * (@fionavar) * [14 years, 3 months ago](https://wordpress.org/support/topic/plugin-advanced-access-manager-host-500-error/#post-2515257) * Okay I have found the Editor that is new in the plugin area – do you want me to send you the info in there? If so, to where should I send it? * [vasyl_m](https://wordpress.org/support/users/vasyl_m/) * (@vasyl_m) * [14 years, 3 months ago](https://wordpress.org/support/topic/plugin-advanced-access-manager-host-500-error/#post-2515258) * my email is whimba (at) gmail.com * Thread Starter [Fionavar](https://wordpress.org/support/users/fionavar/) * (@fionavar) * [14 years, 3 months ago](https://wordpress.org/support/topic/plugin-advanced-access-manager-host-500-error/#post-2515261) * The only item that is in the /temp DIR is an index.php file. Does that mean all is cool? * [vasyl_m](https://wordpress.org/support/users/vasyl_m/) * (@vasyl_m) * [14 years, 3 months ago](https://wordpress.org/support/topic/plugin-advanced-access-manager-host-500-error/#post-2515262) * It means that all is cool. Now you can try to use it. If you wanna be 100% safe, just make a dump of user, usermeta database tables and go ahead. * Thread Starter [Fionavar](https://wordpress.org/support/users/fionavar/) * (@fionavar) * [14 years, 3 months ago](https://wordpress.org/support/topic/plugin-advanced-access-manager-host-500-error/#post-2515263) * Sorry you lost me – do you mean deleting all I have done and re-establishing the existing parameters? * [vasyl_m](https://wordpress.org/support/users/vasyl_m/) * (@vasyl_m) * [14 years, 3 months ago](https://wordpress.org/support/topic/plugin-advanced-access-manager-host-500-error/#post-2515267) * nope. just make a dump of database. I don’t know what plugins you have installed and what impact they made on your current installation. * Thread Starter [Fionavar](https://wordpress.org/support/users/fionavar/) * (@fionavar) * [14 years, 3 months ago](https://wordpress.org/support/topic/plugin-advanced-access-manager-host-500-error/#post-2515268) * So … * 1) A database dump clears data without losing the parameters established? 2) How does one do a database dump? 3) Are there dangers in performing a dump? * I again thank you for your patience. Some of this is new to me, so I do apologise if I am monopolising your time. * [vasyl_m](https://wordpress.org/support/users/vasyl_m/) * (@vasyl_m) * [14 years, 3 months ago](https://wordpress.org/support/topic/plugin-advanced-access-manager-host-500-error/#post-2515270) * Database dump is just a copy of existing database u have. You can make it with phpMyAdmin. Most hostings do have phpMyAdmin installed. This is a good practice to make a dump of database from time-to-time. There are two ways to kill you website – one is to change php files and second – database. In fact that I didn’t here that any plugin in WordPress repository does this, the only way is database. So just make a dump and do not afraid that something will mess-up your installation, because you’ll be able to restore it. Viewing 15 replies - 1 through 15 (of 29 total) 1 [2](https://wordpress.org/support/topic/plugin-advanced-access-manager-host-500-error/page/2/?output_format=md) [→](https://wordpress.org/support/topic/plugin-advanced-access-manager-host-500-error/page/2/?output_format=md) The topic ‘[Plugin: Advanced Access Manager] Host 500 Error’ is closed to new replies. * ![](https://ps.w.org/advanced-access-manager/assets/icon-256x256.png?rev=3447421) * [Advanced Access Manager – Access Governance for WordPress](https://wordpress.org/plugins/advanced-access-manager/) * [Support Threads](https://wordpress.org/support/plugin/advanced-access-manager/) * [Active Topics](https://wordpress.org/support/plugin/advanced-access-manager/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/advanced-access-manager/unresolved/) * [Reviews](https://wordpress.org/support/plugin/advanced-access-manager/reviews/) * 29 replies * 5 participants * Last reply from: [Deepak Mittal](https://wordpress.org/support/users/deepak-mittal/) * Last activity: [13 years, 10 months ago](https://wordpress.org/support/topic/plugin-advanced-access-manager-host-500-error/page/2/#post-2515470) * Status: resolved