Title: [Plugin: Advanced Access Manager] Can't list users Last modified: August 20, 2016 --- # [Plugin: Advanced Access Manager] Can't list users * Resolved [whatadewitt](https://wordpress.org/support/users/whatadewitt/) * (@whatadewitt) * [14 years, 9 months ago](https://wordpress.org/support/topic/plugin-advanced-access-manager-cant-list-users/) * Hi, * I’m trying out this plugin but I’ve hit a snag. * I’ve created a custom user role that is basically an editor, but I want them to have the ability to promote users to the level beneath this level. * No matter what I do, even if I make this role mirror the admin capabilities, I get a “You do not have sufficient permissions to perform this action” when I click on the “All Users” link. * Can anyone please help me out here? * Thank you, * –d * [http://wordpress.org/extend/plugins/advanced-access-manager/](http://wordpress.org/extend/plugins/advanced-access-manager/) Viewing 11 replies - 1 through 11 (of 11 total) * [vasyl_m](https://wordpress.org/support/users/vasyl_m/) * (@vasyl_m) * [14 years, 9 months ago](https://wordpress.org/support/topic/plugin-advanced-access-manager-cant-list-users/#post-2359807) * Hi Whatadewitt, I have just tried to create a Test Role with all capabilities checked and it allows me to create a users. Please check if you didn’t restrict access to this menu on Menu Tab and all capabilities checked. * Regards, Vasyl * Thread Starter [whatadewitt](https://wordpress.org/support/users/whatadewitt/) * (@whatadewitt) * [14 years, 9 months ago](https://wordpress.org/support/topic/plugin-advanced-access-manager-cant-list-users/#post-2359825) * Hi Vasyl, * I’m home for the weekend, but I may try this tomorrow… I’m wondering if it’s just not saving/updating properly in the database… very strange. * Thank you, * –d * Thread Starter [whatadewitt](https://wordpress.org/support/users/whatadewitt/) * (@whatadewitt) * [14 years, 9 months ago](https://wordpress.org/support/topic/plugin-advanced-access-manager-cant-list-users/#post-2359893) * Hi Vasyl, * I think I found the problem. * I am trying to hide the “Access Manager” in the users menu by checking it in the “Main Menu” section of the plugin screen. Whenever it is set to be hidden, the user role I have to list users will not allow me to see the full user list. For the user role I am creating, I want my users to see “All Users” and “My Profile”, so that they may “promote” existing users. * Is there a workaround, or anything I can do to achieve this? * Thanks, * –d * [vasyl_m](https://wordpress.org/support/users/vasyl_m/) * (@vasyl_m) * [14 years, 9 months ago](https://wordpress.org/support/topic/plugin-advanced-access-manager-cant-list-users/#post-2359894) * Hi Whatadewitt, Yeap I see. Happened again 🙂 I forgot to include few lines in my code. I’ll do that in next release. But fortunately I have a solution for you. Just **do not check** Access Manage under Main Menu. Advanced Access Manager can be used by Super Admin or User Role which has **AAM Manage** Capability. Please read – [http://wordpress.org/extend/plugins/advanced-access-manager/faq/](http://wordpress.org/extend/plugins/advanced-access-manager/faq/). * Regards, Vasyl * Thread Starter [whatadewitt](https://wordpress.org/support/users/whatadewitt/) * (@whatadewitt) * [14 years, 9 months ago](https://wordpress.org/support/topic/plugin-advanced-access-manager-cant-list-users/#post-2359895) * Great news! Thanks a lot Vasyl! * Your help is very much appreciated on this matter!! * [vasyl_m](https://wordpress.org/support/users/vasyl_m/) * (@vasyl_m) * [14 years, 9 months ago](https://wordpress.org/support/topic/plugin-advanced-access-manager-cant-list-users/#post-2359910) * Hi Whatedewitt, I’d like to say that already fixed in release 1.4 the issue you posted. * Thanks for good call. Regards, Vasyl * Thread Starter [whatadewitt](https://wordpress.org/support/users/whatadewitt/) * (@whatadewitt) * [14 years, 9 months ago](https://wordpress.org/support/topic/plugin-advanced-access-manager-cant-list-users/#post-2359919) * Hello again Vasyl, * I have a similar issue happening… * I’ve created a custom user role, it’s much like an author, but with a couple of extra capabilities. * I want this author to be able to create custom post types, but I don’t want them to have access to the “Posts” menu. If I choose to “hide” the post menu item, but not hide the custom post type items, I still cannot “View All” of my custom post types, even though the capabilities are there. * It’s almost as if the plugin is ignoring capabilities and only checking on my preferences to what is hidden and not hidden… is there any way you can work that into a future release? * Thanks! * –d * [vasyl_m](https://wordpress.org/support/users/vasyl_m/) * (@vasyl_m) * [14 years, 9 months ago](https://wordpress.org/support/topic/plugin-advanced-access-manager-cant-list-users/#post-2359920) * Hi Whatadewitt, As I told it is sold of **release 1.4**. And I’m going to release it till the end of this week. Regards, Vasyl * Thread Starter [whatadewitt](https://wordpress.org/support/users/whatadewitt/) * (@whatadewitt) * [14 years, 9 months ago](https://wordpress.org/support/topic/plugin-advanced-access-manager-cant-list-users/#post-2359921) * Thanks again, Vasyl! * Thread Starter [whatadewitt](https://wordpress.org/support/users/whatadewitt/) * (@whatadewitt) * [14 years, 8 months ago](https://wordpress.org/support/topic/plugin-advanced-access-manager-cant-list-users/#post-2359934) * Hi Vasyl, * I’ve updated the plugin to 1.4… However, my “Author” users apparently can no longer create any of my custom post types of posts. That is, I have a “Video” type, and when I click “add new” I get a “You do not have sufficient permissions to perform this action”. Is there anything you can do to help me out with this? * Thanks, * –d * Thread Starter [whatadewitt](https://wordpress.org/support/users/whatadewitt/) * (@whatadewitt) * [14 years, 8 months ago](https://wordpress.org/support/topic/plugin-advanced-access-manager-cant-list-users/#post-2359935) * More info: only happens when I hide the “Posts” menu from this new user role… Not sure if that helps. Viewing 11 replies - 1 through 11 (of 11 total) The topic ‘[Plugin: Advanced Access Manager] Can't list users’ is closed to new replies. * ![](https://ps.w.org/advanced-access-manager/assets/icon-256x256.png?rev=3447421) * [Advanced Access Manager – Access Governance for WordPress](https://wordpress.org/plugins/advanced-access-manager/) * [Support Threads](https://wordpress.org/support/plugin/advanced-access-manager/) * [Active Topics](https://wordpress.org/support/plugin/advanced-access-manager/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/advanced-access-manager/unresolved/) * [Reviews](https://wordpress.org/support/plugin/advanced-access-manager/reviews/) * 11 replies * 2 participants * Last reply from: [whatadewitt](https://wordpress.org/support/users/whatadewitt/) * Last activity: [14 years, 8 months ago](https://wordpress.org/support/topic/plugin-advanced-access-manager-cant-list-users/#post-2359935) * Status: resolved