Share Buttons by AddThis
[resolved] [Plugin: AddThis] displaying stats not shown (7 posts)

  1. camaleo
    Posted 5 years ago #


    displaying stats are not shown, instead the following text appears:
    "I'm sorry, but we seemed to encounter an error. This could be because your password is not accurate. Please check and update it."

    I have also reset the password to be sure but still getting the error.

    Anything I can do to help debug pls let me know.



  2. ljmac
    Posted 5 years ago #

    Yep, I'm having exactly the same problem. 2.0.0 is not storing the username/password - it always goes back to default admin/password. This is why it is unable to display stats in the dashboard.

  3. camaleo
    Posted 5 years ago #

    well, I had the same problem with 1.6.8, hoped the new version fixed it...

  4. Aaron Jorbin
    Posted 5 years ago #

    In 2.0.0 there was a bug that cached bad requests to the api. This has been fixed in 2.0.1 (though due to api limits, you can only make the request once per minute).

    2.0.0 also had a problem with some browsers that had passwords saved attempting to auto fill the username and password. That has been fixed in 2.0.1.

  5. camaleo
    Posted 5 years ago #

    hi jorbin,

    installed 2.0.1 and the problem is gone.

    thanks for your prompt reply!

  6. shamrox7
    Posted 5 years ago #

    Installed 2.0.1 and the Facebook "Like" button works for a second and then resets as if no one clicked it. Also, nothing posts to FB. Any thoughts?

  7. Aaron Jorbin
    Posted 5 years ago #

    @Shamrox7 - Can you give me a link to your site so I can see this?

Topic Closed

This topic has been closed to new replies.

About this Plugin

  • Share Buttons by AddThis
  • Frequently Asked Questions
  • Support Threads
  • Reviews

About this Topic