Support » Plugin: WP Customer Reviews » Plugin adding FaceBook Pixel Code?

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  • Plugin Author Aaron Queen

    (@bompus)

    The plugin does not add any tracking code at all, no FB pixels, no other pixels. Something else must be adding that.

    Thread Starter Never Settle

    (@neversettle)

    Why would the pixel be appear when your plugin is active and then disappearing when your plugin is inactive?

    Plugin Author Aaron Queen

    (@bompus)

    No idea. I’d search all of your plugins and theme folder for that pixel code and find out where it is coming from. If you use a tag manager such as GTM, it could also be injected on the page that way.

    I’m pretty certain that I’d remember if I added any tracking to my plugin, so hope you can find out what is causing that behavior on your site.

    Thread Starter Never Settle

    (@neversettle)

    Sorry about that last video, this one is better with audio and illustrates how this extra code is being added whenever the WP Customer Reviews plugin is activated. This does not happen with any other plugin:

    https://www.useloom.com/share/f81df6f2d48c487ebb999f9d164d903f

Viewing 4 replies - 1 through 4 (of 4 total)
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