Firstly let me say Im very disappointed by your customer service – I have raised three emails on your 6SCAN support section directly and not receive ANY reply at all – The first was over a week ago – and the second this morning after your plugin took out my site again
Your plugin installs correctly and works until it runs some kind of scan – It then creates a htaccess file that then causes the site to deliver a 500 error. I have to go in and then delete the htaccess file . Not exactly idea as it means that the site isn’t protected.
This has now happened three times
I have sent you a copy of the htaccess file
Meanwhile I have disabled your plugin – and am about to do so on four other sites that I have also.
Please can you let me know whats going on – If there is an issue with the plugin ? or something else perhaps thats causing it ..
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