Support » Plugins » Plug-ins don't appear in the admin

  • Resolved TripleAre


    Our blog has been up for months, and we haven’t had any plug-in issues, until now. I’ve added ‘stats’ and ‘wp.touch’ to my company’s repository and they were deployed to both our development server and production server.

    But when I log into the admin, at either server, they don’t show up in the plug-ins list – not in the full list, enabled or disabled list.

    Any thoughts on what might have changed, or how to get these new plug-ins to show up so they can be used?


Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator James Huff


    Halfelf Minion 🚀

    Can you verify that the files still exist at /wp-content/plugins/ ?

    Yes. They show up when viewing the folder hierarchy, that’s why we’re so confused.

    Moderator James Huff


    Halfelf Minion 🚀

    Thanks for your responses MacManX. We tried resetting the plug-ins, but it didn’t bring in the new ones.

    It turns out, WordPress didn’t recognize the new plug-ins because they had one extra folder wrapped around the contents, which placed the actual plug-in one depth further down the line.

    So the stats plug-in was set up like this –
    We had to remove the outer folder so WordPress would recognize the plug-in.

    Thanks for your assistance.

Viewing 4 replies - 1 through 4 (of 4 total)
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