• Hello,

    We updated our wordpress to 4.8 as well as our MySQL to Maria 10.0

    Now we have problems with the plug in when activated as it caused our site to ‘spin’ (hang) for 120 secs before terminating the test, which would confirm your issue.

    If you let me know what you recommend, the team at GoDaddy will be happy to implement it.

    Our website is persia.education

    Thank you,
    N.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor alexgso

    (@alexgso)

    Hi nazkangal,

    This sounds like it could be a plugin conflict issue. Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.

    If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.

    Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.

    If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.

    Thread Starter nazkangal

    (@nazkangal)

    Dear Alexgso,

    We have done as you have instructed before we wrote to you. In fact we contacted godaddy and gaea theme author to see what the conflict was and they both instructed us to contact you and await what could be the problem.

    1. Cleaned all caches, this is not a problem on my browser but all browsers of visitors around the globe.

    2. We disabled all plugins, then enabled each one at a time and it is SiteOrigin page builder that makes our website spin/hang. As we said godaddy did the test and then quit after 2 minutes.

    3. When we switch to another theme everything else works when we turn off siteorigin plug in.

    Unfortunately the problem is with siteorigin page builder. We are eagerly waiting for a solution and we are prepared to share all access with you as we built the web pages around the this plug in and it is a big shame it suddenly stopped working when we upgraded to MySQL Maria 10.0 and WordPress 4.8.

    Godaddy is also at our aid if you let us know what is causing the problem or how we can solve it.

    Thank you for your time and response.
    Waiting for feedback.
    Naz.

    Plugin Contributor alexgso

    (@alexgso)

    Hi Naz,

    To clarify, are you stating changing the theme didn’t help? I just want to be sure based on your instructions. Also, you’re using MariaDB correct? I know you mentioned Maria but you also mentioned MySQL.

    Okay so at this point, you’re the only person who has reported an issue of this level so I’m not too sure what the cause for this issue is. To confirm, were you previously using MariaDB? And if so, what version were you using before the upgrade?

    Are there any error logs you (or GoDaddy) may be able to provide us that may help us identify the issue?

    Thread Starter nazkangal

    (@nazkangal)

    Hello Alexgso,

    Clarifying that when we change the theme and turned off the plug in, the website worked. When we activate the plug-in – the website once again hangs/spins (does not load)

    So here is the reply from Godaddy Staff helper:

    “The three-day server outage, June 10-12, triggered a Server optimization (by a Level 2 Engineer at GoDaddy) that was completed on June 22.

    Following advice from both GoDaddy and our ‘Solutions Architect’ friend, MySQL was updated from v5.5 to Maria 10.031 on July 3.

    No change to the Database, for which we’re seeking quotes from qualified System Administrators.”

    I AM COPYING THE ERROR LOG:

    [18-Aug-2016 04:52:54 Australia/Melbourne] PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 786432 bytes) in /home/nazkangal/public_html/wp-content/plugins/revslider/includes/googlefonts.php on line 2410
    [18-Aug-2016 04:53:10 Australia/Melbourne] PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 786432 bytes) in /home/nazkangal/public_html/wp-content/plugins/revslider/includes/googlefonts.php on line 2410
    [18-Aug-2016 05:01:24 Australia/Melbourne] PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 786432 bytes) in /home/nazkangal/public_html/wp-content/plugins/revslider/includes/googlefonts.php on line 2410
    [18-Aug-2016 05:01:34 Australia/Melbourne] PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 786432 bytes) in /home/nazkangal/public_html/wp-content/plugins/revslider/includes/googlefonts.php on line 2410
    [19-Aug-2016 16:10:53 Australia/Melbourne] PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 786432 bytes) in /home/nazkangal/public_html/wp-content/plugins/revslider/includes/googlefonts.php on line 2410
    [19-Aug-2016 17:01:29 Australia/Melbourne] PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 786432 bytes) in /home/nazkangal/public_html/wp-content/plugins/revslider/includes/googlefonts.php on line 2410
    [19-Aug-2016 17:03:24 Australia/Melbourne] PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 786432 bytes) in /home/nazkangal/public_html/wp-content/plugins/revslider/includes/googlefonts.php on line 2410
    [19-Aug-2016 17:33:26 Australia/Melbourne] PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 262145 bytes) in /home/nazkangal/public_html/wp-includes/pomo/streams.php on line 201
    [19-Aug-2016 17:33:26 Australia/Melbourne] PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 262145 bytes) in /home/nazkangal/public_html/wp-includes/pomo/streams.php on line 201
    [19-Aug-2016 17:33:41 Australia/Melbourne] PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 262145 bytes) in /home/nazkangal/public_html/wp-includes/pomo/streams.php on line 201
    [07-Sep-2016 01:10:02 Australia/Melbourne] PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 3072 bytes) in /home/nazkangal/public_html/wp-content/themes/Gaea/includes/ReduxCore/inc/fields/border/field_border.php on line 55
    [07-Sep-2016 01:10:04 Australia/Melbourne] PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 3072 bytes) in /home/nazkangal/public_html/wp-content/themes/Gaea/includes/ReduxCore/inc/fields/border/field_border.php on line 43
    [07-Sep-2016 01:29:03 Australia/Melbourne] PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 32 bytes) in /home/nazkangal/public_html/wp-content/themes/Gaea/includes/ReduxCore/inc/fields/typography/googlefonts.php on line 1
    [07-Sep-2016 01:29:08 Australia/Melbourne] PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 3072 bytes) in /home/nazkangal/public_html/wp-content/themes/Gaea/includes/ReduxCore/inc/fields/border/field_border.php on line 43
    [16-Feb-2017 10:24:41 UTC] PHP Fatal error: Call to undefined function give_v18_renamed_core_settings() in /home/nazkangal/public_html/wp-content/plugins/give/includes/filters.php on line 31
    [17-Feb-2017 01:53:50 Australia/Melbourne] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 130968 bytes) in /home/nazkangal/public_html/wp-includes/plugin.php on line 52
    [17-Feb-2017 01:54:05 Australia/Melbourne] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 72 bytes) in /home/nazkangal/public_html/wp-includes/plugin.php on line 362
    [17-Feb-2017 01:54:28 Australia/Melbourne] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 130968 bytes) in /home/nazkangal/public_html/wp-includes/plugin.php on line 52
    [17-Feb-2017 01:54:38 Australia/Melbourne] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 130968 bytes) in /home/nazkangal/public_html/wp-includes/plugin.php on line 52
    [17-Feb-2017 01:55:35 Australia/Melbourne] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 130968 bytes) in /home/nazkangal/public_html/wp-includes/plugin.php on line 52
    [18-Jun-2017 09:50:26 UTC] WordPress database error Duplicate key name ‘attribute_name’ for query ALTER TABLE wp_woocommerce_attribute_taxonomies ADD KEY attribute_name (attribute_name(20)) made by require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘init’), WP_Hook->do_action, WP_Hook->apply_filters, call_user_func_array, WC_Install::check_version, WC_Install::install, WC_Install::create_tables, dbDelta
    [18-Jun-2017 09:50:27 UTC] WordPress database error Duplicate key name ‘download_order_key_product’ for query ALTER TABLE wp_woocommerce_downloadable_product_permissions ADD KEY download_order_key_product (product_id,order_id,order_key(16),download_id) made by require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘init’), WP_Hook->do_action, WP_Hook->apply_filters, call_user_func_array, WC_Install::check_version, WC_Install::install, WC_Install::create_tables, dbDelta
    [18-Jun-2017 09:50:27 UTC] WordPress database error Duplicate key name ‘meta_key’ for query ALTER TABLE wp_woocommerce_order_itemmeta ADD KEY meta_key (meta_key(32)) made by require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘init’), WP_Hook->do_action, WP_Hook->apply_filters, call_user_func_array, WC_Install::check_version, WC_Install::install, WC_Install::create_tables, dbDelta
    [18-Jun-2017 09:50:27 UTC] WordPress database error Duplicate key name ‘tax_rate_state’ for query ALTER TABLE wp_woocommerce_tax_rates ADD KEY tax_rate_state (tax_rate_state(2)) made by require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘init’), WP_Hook->do_action, WP_Hook->apply_filters, call_user_func_array, WC_Install::check_version, WC_Install::install, WC_Install::create_tables, dbDelta
    [18-Jun-2017 09:50:27 UTC] WordPress database error Duplicate key name ‘tax_rate_class’ for query ALTER TABLE wp_woocommerce_tax_rates ADD KEY tax_rate_class (tax_rate_class(10)) made by require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘init’), WP_Hook->do_action, WP_Hook->apply_filters, call_user_func_array, WC_Install::check_version, WC_Install::install, WC_Install::create_tables, dbDelta
    [18-Jun-2017 09:50:27 UTC] WordPress database error Duplicate key name ‘location_type_code’ for query ALTER TABLE wp_woocommerce_tax_rate_locations ADD KEY location_type_code (location_type(10),location_code(20)) made by require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘init’), WP_Hook->do_action, WP_Hook->apply_filters, call_user_func_array, WC_Install::check_version, WC_Install::install, WC_Install::create_tables, dbDelta
    [18-Jun-2017 09:50:27 UTC] WordPress database error Duplicate key name ‘location_type_code’ for query ALTER TABLE wp_woocommerce_shipping_zone_locations ADD KEY location_type_code (location_type(10),location_code(20)) made by require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘init’), WP_Hook->do_action, WP_Hook->apply_filters, call_user_func_array, WC_Install::check_version, WC_Install::install, WC_Install::create_tables, dbDelta
    [18-Jun-2017 09:50:28 UTC] WordPress database error Duplicate key name ‘meta_key’ for query ALTER TABLE wp_woocommerce_payment_tokenmeta ADD KEY meta_key (meta_key(32)) made by require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘init’), WP_Hook->do_action, WP_Hook->apply_filters, call_user_func_array, WC_Install::check_version, WC_Install::install, WC_Install::create_tables, dbDelta
    [18-Jun-2017 09:50:34 UTC] WordPress database error Duplicate key name ‘attribute_name’ for query ALTER TABLE wp_woocommerce_attribute_taxonomies ADD KEY attribute_name (attribute_name(20)) made by require(‘wp-blog-header.php’), require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘init’), WP_Hook->do_action, WP_Hook->apply_filters, call_user_func_array, WC_Install::check_version, WC_Install::install, WC_Install::create_tables, dbDelta
    [18-Jun-2017 09:50:35 UTC] WordPress database error Duplicate key name ‘download_order_key_product’ for query ALTER TABLE wp_woocommerce_downloadable_product_permissions ADD KEY download_order_key_product (product_id,order_id,order_key(16),download_id) made by require(‘wp-blog-header.php’), require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘init’), WP_Hook->do_action, WP_Hook->apply_filters, call_user_func_array, WC_Install::check_version, WC_Install::install, WC_Install::create_tables, dbDelta
    [18-Jun-2017 09:50:35 UTC] WordPress database error Duplicate key name ‘meta_key’ for query ALTER TABLE wp_woocommerce_order_itemmeta ADD KEY meta_key (meta_key(32)) made by require(‘wp-blog-header.php’), require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘init’), WP_Hook->do_action, WP_Hook->apply_filters, call_user_func_array, WC_Install::check_version, WC_Install::install, WC_Install::create_tables, dbDelta
    [18-Jun-2017 09:50:35 UTC] WordPress database error Duplicate key name ‘tax_rate_state’ for query ALTER TABLE wp_woocommerce_tax_rates ADD KEY tax_rate_state (tax_rate_state(2)) made by require(‘wp-blog-header.php’), require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘init’), WP_Hook->do_action, WP_Hook->apply_filters, call_user_func_array, WC_Install::check_version, WC_Install::install, WC_Install::create_tables, dbDelta
    [18-Jun-2017 09:50:35 UTC] WordPress database error Duplicate key name ‘tax_rate_class’ for query ALTER TABLE wp_woocommerce_tax_rates ADD KEY tax_rate_class (tax_rate_class(10)) made by require(‘wp-blog-header.php’), require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘init’), WP_Hook->do_action, WP_Hook->apply_filters, call_user_func_array, WC_Install::check_version, WC_Install::install, WC_Install::create_tables, dbDelta
    [18-Jun-2017 09:50:35 UTC] WordPress database error Duplicate key name ‘location_type_code’ for query ALTER TABLE wp_woocommerce_tax_rate_locations ADD KEY location_type_code (location_type(10),location_code(20)) made by require(‘wp-blog-header.php’), require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘init’), WP_Hook->do_action, WP_Hook->apply_filters, call_user_func_array, WC_Install::check_version, WC_Install::install, WC_Install::create_tables, dbDelta
    [18-Jun-2017 09:50:36 UTC] WordPress database error Duplicate key name ‘location_type_code’ for query ALTER TABLE wp_woocommerce_shipping_zone_locations ADD KEY location_type_code (location_type(10),location_code(20)) made by require(‘wp-blog-header.php’), require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘init’), WP_Hook->do_action, WP_Hook->apply_filters, call_user_func_array, WC_Install::check_version, WC_Install::install, WC_Install::create_tables, dbDelta
    [18-Jun-2017 09:50:36 UTC] WordPress database error Duplicate key name ‘meta_key’ for query ALTER TABLE wp_woocommerce_payment_tokenmeta ADD KEY meta_key (meta_key(32)) made by require(‘wp-blog-header.php’), require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘init’), WP_Hook->do_action, WP_Hook->apply_filters, call_user_func_array, WC_Install::check_version, WC_Install::install, WC_Install::create_tables, dbDelta
    [18-Jun-2017 09:50:37 UTC] WordPress database error Duplicate key name ‘attribute_name’ for query ALTER TABLE wp_woocommerce_attribute_taxonomies ADD KEY attribute_name (attribute_name(20)) made by require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘init’), WP_Hook->do_action, WP_Hook->apply_filters, call_user_func_array, WC_Install::check_version, WC_Install::install, WC_Install::create_tables, dbDelta
    [18-Jun-2017 09:50:37 UTC] WordPress database error Duplicate key name ‘download_order_key_product’ for query ALTER TABLE wp_woocommerce_downloadable_product_permissions ADD KEY download_order_key_product (product_id,order_id,order_key(16),download_id) made by require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘init’), WP_Hook->do_action, WP_Hook->apply_filters, call_user_func_array, WC_Install::check_version, WC_Install::install, WC_Install::create_tables, dbDelta
    [18-Jun-2017 09:50:37 UTC] WordPress database error Duplicate key name ‘meta_key’ for query ALTER TABLE wp_woocommerce_order_itemmeta ADD KEY meta_key (meta_key(32)) made by require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘init’), WP_Hook->do_action, WP_Hook->apply_filters, call_user_func_array, WC_Install::check_version, WC_Install::install, WC_Install::create_tables, dbDelta
    [18-Jun-2017 09:50:37 UTC] WordPress database error Duplicate key name ‘tax_rate_state’ for query ALTER TABLE wp_woocommerce_tax_rates ADD KEY tax_rate_state (tax_rate_state(2)) made by require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘init’), WP_Hook->do_action, WP_Hook->apply_filters, call_user_func_array, WC_Install::check_version, WC_Install::install, WC_Install::create_tables, dbDelta
    [18-Jun-2017 09:50:37 UTC] WordPress database error Duplicate key name ‘tax_rate_class’ for query ALTER TABLE wp_woocommerce_tax_rates ADD KEY tax_rate_class (tax_rate_class(10)) made by require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘init’), WP_Hook->do_action, WP_Hook->apply_filters, call_user_func_array, WC_Install::check_version, WC_Install::install, WC_Install::create_tables, dbDelta
    [18-Jun-2017 09:50:37 UTC] WordPress database error Duplicate key name ‘location_type_code’ for query ALTER TABLE wp_woocommerce_tax_rate_locations ADD KEY location_type_code (location_type(10),location_code(20)) made by require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘init’), WP_Hook->do_action, WP_Hook->apply_filters, call_user_func_array, WC_Install::check_version, WC_Install::install, WC_Install::create_tables, dbDelta
    [18-Jun-2017 09:50:37 UTC] WordPress database error Duplicate key name ‘location_type_code’ for query ALTER TABLE wp_woocommerce_shipping_zone_locations ADD KEY location_type_code (location_type(10),location_code(20)) made by require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘init’), WP_Hook->do_action, WP_Hook->apply_filters, call_user_func_array, WC_Install::check_version, WC_Install::install, WC_Install::create_tables, dbDelta
    [18-Jun-2017 09:50:38 UTC] WordPress database error Duplicate key name ‘meta_key’ for query ALTER TABLE wp_woocommerce_payment_tokenmeta ADD KEY meta_key (meta_key(32)) made by require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘init’), WP_Hook->do_action, WP_Hook->apply_filters, call_user_func_array, WC_Install::check_version, WC_Install::install, WC_Install::create_tables, dbDelta
    [18-Jun-2017 09:50:38 UTC] WordPress database error Duplicate key name ‘attribute_name’ for query ALTER TABLE wp_woocommerce_attribute_taxonomies ADD KEY attribute_name (attribute_name(20)) made by require(‘wp-blog-header.php’), require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘init’), WP_Hook->do_action, WP_Hook->apply_filters, call_user_func_array, WC_Install::check_version, WC_Install::install, WC_Install::create_tables, dbDelta
    [18-Jun-2017 09:50:38 UTC] WordPress database error Duplicate key name ‘download_order_key_product’ for query ALTER TABLE wp_woocommerce_downloadable_product_permissions ADD KEY download_order_key_product (product_id,order_id,order_key(16),download_id) made by require(‘wp-blog-header.php’), require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘init’), WP_Hook->do_action, WP_Hook->apply_filters, call_user_func_array, WC_Install::check_version, WC_Install::install, WC_Install::create_tables, dbDelta
    [18-Jun-2017 09:50:38 UTC] WordPress database error Duplicate key name ‘meta_key’ for query ALTER TABLE wp_woocommerce_order_itemmeta ADD KEY meta_key (meta_key(32)) made by require(‘wp-blog-header.php’), require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘init’), WP_Hook->do_action, WP_Hook->apply_filters, call_user_func_array, WC_Install::check_version, WC_Install::install, WC_Install::create_tables, dbDelta
    [18-Jun-2017 09:50:39 UTC] WordPress database error Duplicate key name ‘tax_rate_state’ for query ALTER TABLE wp_woocommerce_tax_rates ADD KEY tax_rate_state (tax_rate_state(2)) made by require(‘wp-blog-header.php’), require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘init’), WP_Hook->do_action, WP_Hook->apply_filters, call_user_func_array, WC_Install::check_version, WC_Install::install, WC_Install::create_tables, dbDelta
    [18-Jun-2017 09:50:39 UTC] WordPress database error Duplicate key name ‘tax_rate_class’ for query ALTER TABLE wp_woocommerce_tax_rates ADD KEY tax_rate_class (tax_rate_class(10)) made by require(‘wp-blog-header.php’), require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘init’), WP_Hook->do_action, WP_Hook->apply_filters, call_user_func_array, WC_Install::check_version, WC_Install::install, WC_Install::create_tables, dbDelta
    [18-Jun-2017 09:50:39 UTC] WordPress database error Duplicate key name ‘location_type_code’ for query ALTER TABLE wp_woocommerce_tax_rate_locations ADD KEY location_type_code (location_type(10),location_code(20)) made by require(‘wp-blog-header.php’), require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘init’), WP_Hook->do_action, WP_Hook->apply_filters, call_user_func_array, WC_Install::check_version, WC_Install::install, WC_Install::create_tables, dbDelta
    [18-Jun-2017 09:50:39 UTC] WordPress database error Duplicate key name ‘location_type_code’ for query ALTER TABLE wp_woocommerce_shipping_zone_locations ADD KEY location_type_code (location_type(10),location_code(20)) made by require(‘wp-blog-header.php’), require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘init’), WP_Hook->do_action, WP_Hook->apply_filters, call_user_func_array, WC_Install::check_version, WC_Install::install, WC_Install::create_tables, dbDelta
    [18-Jun-2017 09:50:40 UTC] WordPress database error Duplicate key name ‘meta_key’ for query ALTER TABLE wp_woocommerce_payment_tokenmeta ADD KEY meta_key (meta_key(32)) made by require(‘wp-blog-header.php’), require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘init’), WP_Hook->do_action, WP_Hook->apply_filters, call_user_func_array, WC_Install::check_version, WC_Install::install, WC_Install::create_tables, dbDelta
    [18-Jun-2017 09:50:41 UTC] WordPress database error Duplicate key name ‘attribute_name’ for query ALTER TABLE wp_woocommerce_attribute_taxonomies ADD KEY attribute_name (attribute_name(20)) made by require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘init’), WP_Hook->do_action, WP_Hook->apply_filters, call_user_func_array, WC_Install::check_version, WC_Install::install, WC_Install::create_tables, dbDelta
    [18-Jun-2017 09:50:41 UTC] WordPress database error Duplicate key name ‘download_order_key_product’ for query ALTER TABLE wp_woocommerce_downloadable_product_permissions ADD KEY download_order_key_product (product_id,order_id,order_key(16),download_id) made by require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘init’), WP_Hook->do_action, WP_Hook->apply_filters, call_user_func_array, WC_Install::check_version, WC_Install::install, WC_Install::create_tables, dbDelta
    [18-Jun-2017 09:50:41 UTC] WordPress database error Duplicate key name ‘meta_key’ for query ALTER TABLE wp_woocommerce_order_itemmeta ADD KEY meta_key (meta_key(32)) made by require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘init’), WP_Hook->do_action, WP_Hook->apply_filters, call_user_func_array, WC_Install::check_version, WC_Install::install, WC_Install::create_tables, dbDelta
    [18-Jun-2017 09:50:41 UTC] WordPress database error Duplicate key name ‘tax_rate_state’ for query ALTER TABLE wp_woocommerce_tax_rates ADD KEY tax_rate_state (tax_rate_state(2)) made by require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘init’), WP_Hook->do_action, WP_Hook->apply_filters, call_user_func_array, WC_Install::check_version, WC_Install::install, WC_Install::create_tables, dbDelta
    [18-Jun-2017 09:50:41 UTC] WordPress database error Duplicate key name ‘tax_rate_class’ for query ALTER TABLE wp_woocommerce_tax_rates ADD KEY tax_rate_class (tax_rate_class(10)) made by require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘init’), WP_Hook->do_action, WP_Hook->apply_filters, call_user_func_array, WC_Install::check_version, WC_Install::install, WC_Install::create_tables, dbDelta
    [18-Jun-2017 09:50:41 UTC] WordPress database error Duplicate key name ‘location_type_code’ for query ALTER TABLE wp_woocommerce_tax_rate_locations ADD KEY location_type_code (location_type(10),location_code(20)) made by require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘init’), WP_Hook->do_action, WP_Hook->apply_filters, call_user_func_array, WC_Install::check_version, WC_Install::install, WC_Install::create_tables, dbDelta
    [18-Jun-2017 09:50:42 UTC] WordPress database error Duplicate key name ‘location_type_code’ for query ALTER TABLE wp_woocommerce_shipping_zone_locations ADD KEY location_type_code (location_type(10),location_code(20)) made by require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘init’), WP_Hook->do_action, WP_Hook->apply_filters, call_user_func_array, WC_Install::check_version, WC_Install::install, WC_Install::create_tables, dbDelta
    [18-Jun-2017 09:50:42 UTC] WordPress database error Duplicate key name ‘attribute_name’ for query ALTER TABLE wp_woocommerce_attribute_taxonomies ADD KEY attribute_name (attribute_name(20)) made by require(‘wp-blog-header.php’), require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘init’), WP_Hook->do_action, WP_Hook->apply_filters, call_user_func_array, WC_Install::check_version, WC_Install::install, WC_Install::create_tables, dbDelta
    [18-Jun-2017 09:50:43 UTC] WordPress database error Duplicate key name ‘meta_key’ for query ALTER TABLE wp_woocommerce_payment_tokenmeta ADD KEY meta_key (meta_key(32)) made by require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘init’), WP_Hook->do_action, WP_Hook->apply_filters, call_user_func_array, WC_Install::check_version, WC_Install::install, WC_Install::create_tables, dbDelta
    [18-Jun-2017 09:50:43 UTC] WordPress database error Duplicate key name ‘download_order_key_product’ for query ALTER TABLE wp_woocommerce_downloadable_product_permissions ADD KEY download_order_key_product (product_id,order_id,order_key(16),download_id) made by require(‘wp-blog-header.php’), require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘init’), WP_Hook->do_action, WP_Hook->apply_filters, call_user_func_array, WC_Install::check_version, WC_Install::install, WC_Install::create_tables, dbDelta
    [18-Jun-2017 09:50:43 UTC] WordPress database error Duplicate key name ‘meta_key’ for query ALTER TABLE wp_woocommerce_order_itemmeta ADD KEY meta_key (meta_key(32)) made by require(‘wp-blog-header.php’), require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘init’), WP_Hook->do_action, WP_Hook->apply_filters, call_user_func_array, WC_Install::check_version, WC_Install::install, WC_Install::create_tables, dbDelta
    [18-Jun-2017 09:50:43 UTC] WordPress database error Duplicate key name ‘tax_rate_state’ for query ALTER TABLE wp_woocommerce_tax_rates ADD KEY tax_rate_state (tax_rate_state(2)) made by require(‘wp-blog-header.php’), require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘init’), WP_Hook->do_action, WP_Hook->apply_filters, call_user_func_array, WC_Install::check_version, WC_Install::install, WC_Install::create_tables, dbDelta
    [18-Jun-2017 09:50:43 UTC] WordPress database error Duplicate key name ‘tax_rate_class’ for query ALTER TABLE wp_woocommerce_tax_rates ADD KEY tax_rate_class (tax_rate_class(10)) made by require(‘wp-blog-header.php’), require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘init’), WP_Hook->do_action, WP_Hook->apply_filters, call_user_func_array, WC_Install::check_version, WC_Install::install, WC_Install::create_tables, dbDelta
    [18-Jun-2017 09:50:43 UTC] WordPress database error Duplicate key name ‘location_type_code’ for query ALTER TABLE wp_woocommerce_tax_rate_locations ADD KEY location_type_code (location_type(10),location_code(20)) made by require(‘wp-blog-header.php’), require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘init’), WP_Hook->do_action, WP_Hook->apply_filters, call_user_func_array, WC_Install::check_version, WC_Install::install, WC_Install::create_tables, dbDelta
    [18-Jun-2017 09:50:44 UTC] WordPress database error Duplicate key name ‘location_type_code’ for query ALTER TABLE wp_woocommerce_shipping_zone_locations ADD KEY location_type_code (location_type(10),location_code(20)) made by require(‘wp-blog-header.php’), require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘init’), WP_Hook->do_action, WP_Hook->apply_filters, call_user_func_array, WC_Install::check_version, WC_Install::install, WC_Install::create_tables, dbDelta
    [18-Jun-2017 09:50:44 UTC] WordPress database error Duplicate key name ‘meta_key’ for query ALTER TABLE wp_woocommerce_payment_tokenmeta ADD KEY meta_key (meta_key(32)) made by require(‘wp-blog-header.php’), require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘init’), WP_Hook->do_action, WP_Hook->apply_filters, call_user_func_array, WC_Install::check_version, WC_Install::install, WC_Install::create_tables, dbDelta
    [29-Jun-2017 02:13:03 Australia/Melbourne] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 16384 bytes) in /home/nazkangal/public_html/wp-content/plugins/so-widgets-bundle/base/siteorigin-widget.class.php on line 208
    [28-Jun-2017 22:25:22 UTC] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 1024 bytes) in /home/nazkangal/public_html/wp-includes/formatting.php on line 220
    [29-Jun-2017 09:59:40 UTC] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 130968 bytes) in /home/nazkangal/public_html/wp-includes/cache.php on line 548
    [29-Jun-2017 10:29:41 UTC] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 32 bytes) in /home/nazkangal/public_html/wp-includes/formatting.php on line 220
    [30-Jun-2017 00:04:47 Australia/Melbourne] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 72 bytes) in /home/nazkangal/public_html/wp-includes/formatting.php on line 220
    [30-Jun-2017 09:25:20 UTC] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 130968 bytes) in /home/nazkangal/public_html/wp-includes/cache.php on line 548
    [30-Jun-2017 09:30:47 UTC] PHP Fatal error: Uncaught exception ‘Exception’ with message ‘the given path for class “Hugeit_Maps_Shortcode” is wrong, trying to load from /home/nazkangal/public_html/wp-content/plugins/google-maps/includes/class-hugeit-maps-shortcode.php’ in /home/nazkangal/public_html/wp-content/plugins/google-maps/config.php:60
    Stack trace:
    #0 [internal function]: hugeit_maps_autoload(‘Hugeit_Maps_Sho…’)
    #1 /home/nazkangal/public_html/wp-content/plugins/google-maps/googlemap.php(157): spl_autoload_call(‘Hugeit_Maps_Sho…’)
    #2 [internal function]: Hugeit_Maps->init(”)
    #3 /home/nazkangal/public_html/wp-includes/class-wp-hook.php(298): call_user_func_array(Array, Array)
    #4 /home/nazkangal/public_html/wp-includes/class-wp-hook.php(323): WP_Hook->apply_filters(”, Array)
    #5 /home/nazkangal/public_html/wp-includes/plugin.php(453): WP_Hook->do_action(Array)
    #6 /home/nazkangal/public_html/wp-settings.php(448): do_action(‘init’)
    #7 /home/nazkangal/public_html/wp-config.php(101): require_once(‘/home/nazkangal…’)
    #8 /home/nazkangal/public_htm in /home/nazkangal/public_html/wp-content/plugins/google-maps/config.php on line 60
    [05-Jul-2017 20:46:26 UTC] PHP Warning: in_array() expects parameter 2 to be array, string given in /home/nazkangal/public_html/wp-content/themes/Gaea/imic-framework/meta-boxes.php on line 3

    Please let us know how to proceed and once again thank you for your assistance.

    Thank you,
    N.

    Plugin Contributor alexgso

    (@alexgso)

    Hi nazkangal,

    Preface: Do you have a newer error log? I ask as that log doesn’t have any errors after July 5th.

    Can you increase your memory limit to see if that helps? This article would be a good read as it’ll outline how to change it. You’ll need to edit wp-config.php. If you’re unfamiliar with FTP, I would recommend asking your hosting provider for help with editing this file.

    Thread Starter nazkangal

    (@nazkangal)

    Hello Alexgso,

    Our memory has been boosted to the maximum but no luck.

    I have the 300 error in screenshots but i do not think i can attach them in this chat.

    Would you be willing to take a look into our wordpress account? To see the plug in disfunction yourself? We can provide you with the login information as right now i think a lot of back and forth emails being sent is not solving the problem.

    Please let us know how to proceed. Thank you.
    N.

    Plugin Contributor alexgso

    (@alexgso)

    Hi nazkangal,

    Okay. Can you please provide me with the latest errors after that change was made so I can inspect the most up to date errors?

    Can you please send an email to support at support@siteorigin.com. Please note that we’re not directly allowed to ask for login details or anything like that on this forum.

    We can provide you with the login information as right now i think a lot of back and forth emails being sent is not solving the problem.

    Please note that this is unavoidable as there’s no obvious reason for this issue to occur so we’re trying to work out the cause behind it.

Viewing 7 replies - 1 through 7 (of 7 total)
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