Support » Plugin: WooCommerce Advanced Free Shipping » Plug-in not working for us

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  • Plugin Author Jeroen Sormani


    Hi Jen,

    I see you’ve contacted me back in July and we had multiple mails back and forth.

    The last mail I’ve send was on July 10th, but it doesn’t seem I’ve ever got a reply back from you.

    Please let me know where you need assistance with, I can’t help you if I don’t know where you need help with šŸ™‚


    Plugin Author Jeroen Sormani


    Hi Jen,

    Hopeing to hear from you, I work really hard to put up free plugins like these and a negative rating simply hurts.

    I’d love to see your issue resolved and hope to get you fully satisfied with the plugins capabilities šŸ™‚

    Thank you,
    Jeroen Sormani

    Hi Jeroen,

    This is an awesome plugin, but something happened recently and we cannot fix. Whenever you save a free shipping method, it no longer works.

    I had to change the cost of shipping on one of my two free conditional shipping methods and as a result i noticed it didn’t work. I tested it with my other method and it too stopped working. I restored my db to at least get that second one working again, but still the first does not.

    Maybe you can help?


Viewing 3 replies - 1 through 3 (of 3 total)
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