Support » Plugin: Custom Codes » Plug in not working on windows 2016 web server

  • Resolved billias86

    (@billias86)


    Hello,
    I am using a windows 2016 server for a WordPress website.
    I have installed this plugin but I see the following message:
    Custom Codes: “wp-content/custom_codes” folder does not have correct permissions. Please update its permissions to be able to use the plugin. (CHMOD 777 -> 755)

    What can I do to fix it as I am not able to use the plugin?
    Also after the installation, it affected rather parts of the website. Custom CSS from the customizer is not applied to the website. It has also affected the theme builder and I can’t make any changes.

    thanks

Viewing 1 replies (of 1 total)
  • Plugin Contributor Atakan Oz

    (@atakanoz)

    Hello billias86,

    Our plugin provides exact error messages like that one which points our users to the root of the issue. In order to plugin work, it requires read/write permission for the wp-content/custom_codes folder. I believe you can simply arrange that by following this articles:

    https://v2cloud.com/tutorials/how-to-change-folder-permissions-on-windows-2016

    Looks like your website/server has a general permission issue. Custom Codes are not conflicting any other theme builder or WordPress functions such as Customizer.

    Please kindly take a look to the permission issues. Then, if the issue still persists, let us know by sending an email to info@pressx.co.

    Best,
    Atakan

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