Support » Plugin: WooCommerce Auto Category Thumbnails » Plug-in not populating category images

  • Resolved BallisticsMan


    It was suggested that I try your plug-in on my site, in doing so I noticed that it did not populate any of the new product category images as indicated. There were no errors reported and no indication at all that the plug-in was not functioning except for the fact that no images were being loaded.

    I ran two import jobs to see of the plug-in would work and each time nothing. The first attempt I simply deleted certain Manufacturer Categories and ran the import, no images were loaded. The second attempt I deleted the entire Category Type which was one step above the Manufacture Category and ran the entire import as a new job. Same thing no images were loaded. The actual Product images are loading as they should.

    I am running the most current WP, using the most recent Storefront as a Child Theme. I have custom coding that prevents Manufacture Categories from publishing until the images are populated, this code was also removed priot to attempting the use of the Plug-in.

    My site is a heavy user of product images, I have an active inventory of just over 10,000 products, during peak use I will import an additional 20,000 new products over a 30 day period. I have to manually populate the Parent and Child Categories with their respective images, so your plug-in would be ideal if I could get it to work.

    Thanks, Jim

    The page I need help with: [log in to see the link]

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