Title: "Plug-in file does not exist" ?!?!?
Last modified: August 22, 2016

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# "Plug-in file does not exist" ?!?!?

 *  Resolved [chitalpa](https://wordpress.org/support/users/chitalpa/)
 * (@chitalpa)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/plug-in-file-does-not-exist/)
 * We’re returning to our wordpress site after many months of neglect, only to find
   that wordpress no longer recognizes our jigoshop plugin. When I open the plugins
   page in the wordpress dashboard, it says:
 *  “The plugin jigoshop/jigoshop.php has been deactivated due to an error: Plugin
   file does not exist.”
 * The plug-in certainly _used_ to exist, and it worked swell–we had a few dozen
   products listed with prices and images. And I still see jigoshop directories 
   in my Yahoo file manager.
 * So what happened? Should I reinstall Jigashop? And if I do, will I lose all my
   former data?
 * [https://wordpress.org/plugins/jigoshop/](https://wordpress.org/plugins/jigoshop/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [Jigoshop Support – Olaf](https://wordpress.org/support/users/jigoshop-support-olaf/)
 * (@jigoshop-support-olaf)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/plug-in-file-does-not-exist/#post-5407056)
 * Hello,
 * Please contact us at [support@jigoshop.com](https://wordpress.org/support/topic/plug-in-file-does-not-exist/support@jigoshop.com?output_format=md),
   we’ll try to help.
 *  Plugin Author [MWSGD](https://wordpress.org/support/users/mwsgd/)
 * (@mwsgd)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/plug-in-file-does-not-exist/#post-5407250)
 * Was this addressed via [support@jigoshop.com](https://wordpress.org/support/topic/plug-in-file-does-not-exist/support@jigoshop.com?output_format=md)?
 * You should navigate to the Jigoshop Directory within ‘wp-content/plugins’ and
   overwrite the files with those of a fresh download of Jigoshop, which you can
   get from our home page (www.jigoshop.com). All of your data should still be intact.
 *  Plugin Author [MWSGD](https://wordpress.org/support/users/mwsgd/)
 * (@mwsgd)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/plug-in-file-does-not-exist/#post-5407256)
 * Moved to [support@jigoshop.com](https://wordpress.org/support/topic/plug-in-file-does-not-exist/support@jigoshop.com?output_format=md)

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘"Plug-in file does not exist" ?!?!?’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/jigoshop_655549.svg)
 * [Jigoshop](https://wordpress.org/plugins/jigoshop/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/jigoshop/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/jigoshop/)
 * [Active Topics](https://wordpress.org/support/plugin/jigoshop/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/jigoshop/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/jigoshop/reviews/)

 * 3 replies
 * 3 participants
 * Last reply from: [MWSGD](https://wordpress.org/support/users/mwsgd/)
 * Last activity: [11 years, 8 months ago](https://wordpress.org/support/topic/plug-in-file-does-not-exist/#post-5407256)
 * Status: resolved