Plug In Error Means I Can’t Log In
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I have Gutenberg installed as a plug in, although I’m not sure the site actually requires it. When I tried to login this morning it is showing an error on the homepage and it has taken over the login page so I can’t log in to the website as a user. I haven’t made any changes to the website that have caused this, it seems an update may have done it. An ex trustee of the organisation hosts the website through his business Ionos account, he says he doesn’t know how to login to the website through his hosting panel. How can I fix this and log in?
Thanks
The page I need help with: [log in to see the link]
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Can you access Error log using Cpanel and find the last Fatal/Critital error so that we could know which plugin is making actual issue?
Thank you! How would i do that?
Login into your Cpanel dashboard or hosting dashboard and find Error log option and you will get the list of error logs.
If you’re not sure how to get error logs in your hosting, then reach your hosting support for help finding error logs.
@emily420 have you received a WordPress eMail with the title “Your Site is Experiencing a Technical Issue”? In this eMail, there should be a link, that helps you to log in, by disabling this plugin. An other option is, to access your webspace via ssh and disabling the plugin using the WP-CLI:
wp plugin deactivate paid-memberships-pro
and/or
wp plugin deactivate gutenberg
There was one to the host around 3 weeks ago, but it hasn’t caused any problems between now and then. It was sent as I was working on code snippets and I corrected what I think was the error at the time, before I was even forwarded the error email.
Error Details
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An error of type E_PARSE was caused in line 65 of the file /homepages/6/d384125601/htdocs/clickandbuilds/RTCSports/wp-content/plugins/code-snippets/php/admin-menus/class-edit-menu.php(248) : eval()’d code. Error message: syntax error, unexpected ‘}’, expecting end of fileYou need to check for the latest error logs.
I tried adding cpanel to the domain in varoius ways and can’t get in that way. The host doesn’t know how to do it and I can’t access his account to do it for him. Sorry!
I tried adding cpanel to the domain in varoius ways
I am not sure what you mean by that.
Can you please tell which hosting are you using? so that I could find a article on “how to access error logs”
An online article suggested that.
The host is Ionos.
Sorry, I am not fimilar with Ionos interface. If you’re able to login into Ionos account then ask the contact support how you can see the php error logs.
Or you can try the original login url for login http://rtcsports.co.uk/wp-login.php then figureout which plugin is causing issue in your custom login url
That link does bring up the login box, but when i log in I just get a white page with the same list of errors as on the custom login page. If i then go to another page on the website, the toolbar isnt there, so it doesn’t appear to have actually logged in.
This is the contents of the post login page
Warning: array_values() expects parameter 1 to be array, null given in /homepages/6/d384125601/htdocs/clickandbuilds/RTCSports/wp-content/plugins/gutenberg/lib/compat/wordpress-6.1/date-settings.php on line 48 Warning: array_values() expects parameter 1 to be array, null given in /homepages/6/d384125601/htdocs/clickandbuilds/RTCSports/wp-content/plugins/gutenberg/lib/compat/wordpress-6.1/date-settings.php on line 49 Warning: array_values() expects parameter 1 to be array, null given in /homepages/6/d384125601/htdocs/clickandbuilds/RTCSports/wp-content/plugins/gutenberg/lib/compat/wordpress-6.1/date-settings.php on line 50 Warning: array_values() expects parameter 1 to be array, null given in /homepages/6/d384125601/htdocs/clickandbuilds/RTCSports/wp-content/plugins/gutenberg/lib/compat/wordpress-6.1/date-settings.php on line 51 Warning: Cannot modify header information - headers already sent by (output started at /homepages/6/d384125601/htdocs/clickandbuilds/RTCSports/wp-content/plugins/gutenberg/lib/compat/wordpress-6.1/date-settings.php:48) in /homepages/6/d384125601/htdocs/clickandbuilds/RTCSports/wp-login.php on line 400 Warning: Cannot modify header information - headers already sent by (output started at /homepages/6/d384125601/htdocs/clickandbuilds/RTCSports/wp-content/plugins/gutenberg/lib/compat/wordpress-6.1/date-settings.php:48) in /homepages/6/d384125601/htdocs/clickandbuilds/RTCSports/wp-login.php on line 416 Warning: Cannot modify header information - headers already sent by (output started at /homepages/6/d384125601/htdocs/clickandbuilds/RTCSports/wp-content/plugins/gutenberg/lib/compat/wordpress-6.1/date-settings.php:48) in /homepages/6/d384125601/htdocs/clickandbuilds/RTCSports/wp-includes/functions.php on line 6712 Warning: Cannot modify header information - headers already sent by (output started at /homepages/6/d384125601/htdocs/clickandbuilds/RTCSports/wp-content/plugins/gutenberg/lib/compat/wordpress-6.1/date-settings.php:48) in /homepages/6/d384125601/htdocs/clickandbuilds/RTCSports/wp-includes/pluggable.php on line 1002 Warning: Cannot modify header information - headers already sent by (output started at /homepages/6/d384125601/htdocs/clickandbuilds/RTCSports/wp-content/plugins/gutenberg/lib/compat/wordpress-6.1/date-settings.php:48) in /homepages/6/d384125601/htdocs/clickandbuilds/RTCSports/wp-includes/pluggable.php on line 1003 Warning: Cannot modify header information - headers already sent by (output started at /homepages/6/d384125601/htdocs/clickandbuilds/RTCSports/wp-content/plugins/gutenberg/lib/compat/wordpress-6.1/date-settings.php:48) in /homepages/6/d384125601/htdocs/clickandbuilds/RTCSports/wp-includes/pluggable.php on line 1004 Warning: Cannot modify header information - headers already sent by (output started at /homepages/6/d384125601/htdocs/clickandbuilds/RTCSports/wp-content/plugins/gutenberg/lib/compat/wordpress-6.1/date-settings.php:48) in /homepages/6/d384125601/htdocs/clickandbuilds/RTCSports/wp-includes/pluggable.php on line 1340 Warning: Cannot modify header information - headers already sent by (output started at /homepages/6/d384125601/htdocs/clickandbuilds/RTCSports/wp-content/plugins/gutenberg/lib/compat/wordpress-6.1/date-settings.php:48) in /homepages/6/d384125601/htdocs/clickandbuilds/RTCSports/wp-includes/pluggable.php on line 1343
It’s hard to tell what is causing the issue without knowing the Fata/Critital error logs.
Warning: messages are ok, they generally don’t break things. As you don’t good with technical things, I would suggest reaching a technical personal locally so that he can check things for you.
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