Plug-and-Play!

It is not our first time to try conversational chatbots on our website and we have found there is no hype about Acobot. It is an AI, not another chatbot. It practically does every job it meant to do quite well and leaves little for us to worry about. Besides its non-patronizing tone to talk to our visitors, we are satisfied with its quick and accurate search and navigation. With Acobot, our website has been added a wonderful flaring. We are considering using it on our mobile website. Hopefully it will meet our expectation, too.
The developer keeps emphasizing it is fun talking to Acobot. And we wonder why being fun is important since the bot is designed to be a virtual agent?