Support » Plugin: Kadence WooCommerce Email Designer » Please update your plugin

  • Hello. This is a great plugin. I’ve been using for a long time. When are you guys gonna update it? I would want a premium version too if you have it so it’s regularly updated. Thanks.

Viewing 15 replies - 1 through 15 (of 16 total)
  • hannah

    (@hannahritner)

    Hey,
    Glad you’re enjoying this plugin! You shouldn’t experience any incompatibility issues using the latest version of WordPress. I’ll ensure the plugin page gets updated.
    At this time I don’t believe there is a plan of creating a premium version, but things could change!

    Best,
    Hannah

    Thread Starter fleurbox

    (@fleurbox)

    Hello Hannah. Thanks for your reply. I really appreciate it. The problem is no email client is pulling the product images even if you set the image to Show in kadence settings, which was never an issue before. I believe it’s because the plugin has some outdated codes or something. We are using the latest WordPress, WooCommerce and PHP 8 environment.

    hannah

    (@hannahritner)

    I haven’t heard of others experiencing issues with images. I’ll check with the developer and see if he has any insight. Thanks for your patience!

    Kindly,
    Hannah

    Thread Starter fleurbox

    (@fleurbox)

    thanks a lot 🙂

    Plugin Author Ben Ritner – Kadence WP

    (@britner)

    Hi,
    What email client are you using that you can’t see the images? What error shows for the images when you inspect the link?

    Ben

    Thread Starter fleurbox

    (@fleurbox)

    Hello,

    I tried Apple Mail client, Canary mail, regular Gmail web based email.

    Plus the text in the header of the emails gets too close to the heading :New Order and such when I use Kadence customizer.

    It doesn’t work as it used to. Maybe because we just completely overhauled our website and released a clean version: http://www.fleur-box.com

    Plugin Author Ben Ritner – Kadence WP

    (@britner)

    Can you send a screenshot of what you are seeing?

    Thread Starter fleurbox

    (@fleurbox)

    I can’t see anywhere to upload the images on this site. I can just send texts from here

    Plugin Author Ben Ritner – Kadence WP

    (@britner)

    You can add links, so a service like: https://imgbb.com/upload would work

    Thread Starter fleurbox

    (@fleurbox)

    Does this plugin support php 8?

    Plugin Author Ben Ritner – Kadence WP

    (@britner)

    Yes, I use php 8 with it, don’t have anyone reporting an issue.

    Thread Starter fleurbox

    (@fleurbox)

    Ok. I see. If you can’t update it, that’s alright.
    I just don’t seem to understand why it’s so outdated. Most plugins get updated by their authors like weekly or at least monthly. Thank you for your help. Bye.

    Plugin Author Ben Ritner – Kadence WP

    (@britner)

    Hi,
    I can update it, I have an update scheduled soon. However, I don’t update just to update. If there is an issue I would be happy to fix it and that would cause an update 🙂 If there is no issue then I don’t generally update just because.

    Ben

    Thread Starter fleurbox

    (@fleurbox)

    Perhaps, no one else cared enough to drop you a message here that’s why you didn’t hear from anyone else but me. I don’t really understand what you mean when you say that to be honest. This plugin worked fine when we had our website running an older version of php but surprisingly it stopped working properly when we switched to php 8. What a coincidence. Thanks for your support.

    Thread Starter fleurbox

    (@fleurbox)

    No one else reporting an issue…))) I am reporting it. I am that someone you refer to lol 😆 hope you can find the bug.

Viewing 15 replies - 1 through 15 (of 16 total)
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