I submitted a ticket and sent the system information.
the email address that submitted a ticket is [ redacted, support is not offered via email, Skype, IM etc. only in the forums ]
thanks.
also I read the documentation about this problem, but the thing is registration is disabled in my site and all customers are guest users and I can’t edit users because there is no user to edit.only one admin.
Moderator
Jan Dembowski
(@jdembowski)
Forum Moderator and Brute Squad
Side note: @faragraphic please do not post email addresses in these forums. Except for plugin and theme authors, those get deleted when found.
The author has provided you a way to submit a support request and that will have to do.
We have received it and will follow up with you today!