Please select your payment currency error

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  • Plugin Contributor Olav Småriset

    (@olsm)

    2 months, 1 week ago

    Hi. Are you using WooCommerce Checkout Blocks or Legacy Checkout? Which version of WordPress and WooCommerce do you have? Do you use the dropdown selection or buttons for selecting the cryptocurrency in the CryptoWoo settings?

    Thread Starter cholakovdev

    (@cholakovdev)

    2 months, 1 week ago

    Hi Olav, we are using WordPress 6.7.2 and WooCommerce 9.8.1. We are using the legacy checkout and the buttons for selecting cryptocurrency but with dropdown it is the same, there is no difference in the display (it still display as buttons and the error persist. It is not a cache because other settings work. There are no other plugins installed and we are on the default Twenty Twenty-Five theme.
    We have only BTC enabled and even when we have it selected as “Default Payment Currency” the error persist.

    • This reply was modified 2 months, 1 week ago by cholakovdev.
    • This reply was modified 2 months, 1 week ago by cholakovdev.
    • This reply was modified 2 months, 1 week ago by cholakovdev.
    • This reply was modified 2 months, 1 week ago by cholakovdev.
    • This reply was modified 2 months, 1 week ago by cholakovdev.
    Plugin Contributor ithinkufailed

    (@ithinkufailed)

    2 months, 1 week ago

    Could you please open a support ticket via our helpdesk? We’re unable to reproduce this so need some more information to troubleshoot this to help you with your issue. Please use the following link in order to open a ticket: https://cryptowoo.zendesk.com/hc/en-us/requests/new

    If you could include the WordPress site health which is found in your WordPress Admin. Please navigate to it by going to Tools > Site Health > Info and select Copy site info to clipboard and paste the contents in your ticket as this will enable us to have a better understanding of potential conflicts or issues. If there are any error logs then please include these too.

    Thread Starter cholakovdev

    (@cholakovdev)

    2 months, 1 week ago

    Done

    Plugin Contributor Olav Småriset

    (@olsm)

    2 months ago

    Hi, and thanks for reporting this issue.

    We identified that the problem occurs specifically when using WooCommerce Checkout Blocks. We’ve released version 1.6.12 with a complete fix, as the previous patch in 1.6.11 only partially addressed the issue.

    Please update to the latest version and let us know if you continue to experience any problems.

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