Please Respond to Emails

  • emaya77

    (@emaya77)


    10 months, 3 weeks ago

    I have tried emailing several times and have not received any response. We have a pro version of the plugin and it’s not saving correctly. It’s auto publishing the page. We have the latest versions of the plugin, WP and the theme. Please help ASAP!

    • This topic was modified 10 months, 3 weeks ago by emaya77.
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  • Plugin Support Metagauss Translation Team (CLPTE)

    (@metagausseditor)

    10 months, 2 weeks ago

    Hi @emaya77. Yes, your issues related to the paid version have been reported on our support system, and we already replied to those within 24 hours. We request you check your spam folder and continue the conversation with us on the relevant email chain. We are not allowed to share external support ticket links here, but I highly encourage you to log-in to the support portal via our website and you will be able to check our responses posted there as well.

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