Support » Plugin: Smart Slider 3 » PLEASE READ THIS TOPIC FIRST

  • Plugin Author Nextendweb


    Welcome to the support forum of the free version of Smart Slider 3!

    Please note that the rules of the WordPress plugin forum do not allow us to support Smart Slider 3 Pro here. So if you use the Pro version or have a presale question please contact us directly:

    Before you post a support question…

    1. Please visit Smart Slider 3’s Help section. You’ll find it at the right hand side of the top menu after you loaded the plugin’s dashboard. It looks for known plugin conflicts that can help you figure out your issue. [Help section]

    2. If that does not help, open a new topic and describe your problem as much as possible. If you suspect it’s a plugin conflict please mention the name of this plugin. If the problem can be seen on your site’s frontend please post a link so that we can check the issue.

    Everyone here at Nextend appreciates you taking the time to bring your comments, issues or suggestions to our attention.

    Feel confident that a Nextend team member will respond to you as soon as possible. The good news is we are real people and we respond to you personally. The downside is, because we put extra attention into every customer’s support question, it can take up to a business day before you receive the answer. Usually we available from 8AM to 9PM (please note that we’re in GMT+1 time-zone).

    Feel free to share your experience and suggestions about the Smart Slider 3 by opening your own topic.

    • This topic was modified 7 months, 3 weeks ago by  Nextendweb.
    • This topic was modified 7 months, 3 weeks ago by  Nextendweb.

    The page I need help with: [log in to see the link]

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