Support » Plugin: Customer Service Software & Support Ticket System » PLEASE READ THIS FIRST

  • Plugin Author emarket-design

    (@emarket-design)


    We do not monitor this forum on a daily basis.
    As a general rule our customers get priority on our support services. If you need faster help, access to more features, we recommend you to upgrade to premium editions.

    If you have a question, please open a support ticket on our site.

    Before opening a support ticket

    1. Search the forums and Google to see if your topic has already been started or your issue has been fixed
    2. Do a search of our plugin documentation which covers many issues you may come across when using our plugin
    3. Update to the latest versions of your plugins, themes and WordPress
    4. Check out our knowledge base on our support site to see if your question is already answered.
    5. Outline the exact steps to reproduce the issue
    6. Provide links and screenshots so we can better understand the issue

    Thanks,
    eMarket Design

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