Support » Plugin: WP Post to PDF Enhanced » PLEASE READ: How to Report Errors

  • Plugin Author Lewis Rosenthal


    When reporting errors (blank output, incorrect fonts, incorrectly sized or missing images, extra pages, 0-length files, error messages, etc.), please, please, please include the following in your report, or I will not be able to help:

    1. Version of this plugin.
    2. Version of WordPress.
    3. Framework in use (if any), and version.
    4. Theme in use, and version.
    5. List of plugins installed (and versions).
    6. List of active plugins.
    7. Brief description of the problem, as in: type of content, expected output, resulting output.

    Please also try to do some basic troubleshooting by disabling other plugins and perhaps trying a default (or standard) theme.

    The more you can narrow variables which may be unique to your configuration, the faster I may be able to track down the problem and provide a fix.



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