Support » Plugin: Nimble Page Builder » * Please read before posting *

  • ResolvedPlugin Author Nicolas GUILLAUME

    (@nikeo)


    Hello,

    Welcome to this forum, and thanks for using the Nimble Builder.

    If you’re having trouble getting things working, please follow those steps before you post :

    1. Use the latest software versions : make sure the Nimble Builder and your theme are up to date.
    2. Documentation : read our documentation and check our troubleshooting tips.
    3. Search the forum : use the search field on top of the topic list with keywords describing your issue. Another user may have had a similar problem already resolved.
    4. Cache plugin : if you are using a server cache or cache plugin, please clear it’s cache content and disable caching via it’s settings.
    5. Browser : clear your browser’s cache / history
    6. Check for plugin conflict : deactivate all of your plugins. If it fixes the issue, re-activate your plugins one by one, until you identify the plugin in conflict.

    When you do post, please make sure to share your site URL when possible, so that we can see the issue and run some tests on your site.
    The best is to include your system infos when creating your post. You’ll find them under Dashboard > Plugins > System Infos ( when the Nimble Builder plugin is active ).

    Our user’s feedbacks are very important for us, this is how we constantly improve this plugin. So don’t be shy :), and post any new feature request that you may find interesting for your usage of the Nimble Builder.

    Thanks !
    Nicolas.

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