I was very excited to see the services specifically for wordpress offered by AN Hosting which is one of the recommended hosts. But after I signed up and got the auto phone confirmation, I got no further information. They claim 24/7 support but I ultimately ended up leaving the chat window open almost 2 hours and no reply. I was on the phone for 15 minutes the first time and am on the phone now for what is approaching 20 minutes.
I can’t even cancel because I never got a client ID.
PLEASE…I know wordpress has no control over that, but could you PLEASE review your recommended hosts.
Another thing I’d point out is that laughing squid, who I probably will go with, does not have “one button wordpress install.” They have good directions but it’s a lot more complicated than one button. I hope if this thread gets removed since I’m complaining about a hosting company that you will at least forward this information to whoever maintains the recommended hosts section. This is the worst service I’ve ever gotten on anything…and they should not be recommended.
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