Support » Plugin: iThemes Security (formerly Better WP Security) » PLEASE Just Help Me Regain Access to Admin!

  • Caveat: I am bitter and frustrated and going to be lashing out insensitively.

    For two weeks I have been fighting to regain access to my clients website from which I have been locked out.

    If I attempt to login I get 404 not_found.

    If I delete the plugin and htaccess files, I get 403 Forbidden message.

    The hosting company denies its their problem for the 403 and I am getin ZERO information from this support forum. If I must, I will rip out the whole friggin site, at my expense, and rebuild it.

    It is reprehensible that there is no CLEAR, DEFINITIVE ANSWER to lockout problems many of us have … and there are a lot of people here with lockout issues.

    I suggest a STEP-BY-STEP TROUBLESHOOTING POST that is stickied, by the author, to which we can all refer.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Interestingly enough … after deleting Better WP Security and the htaccess file, then uploading a fresh download of BWPS and copying the old htaccess file I could access the login screen and I now have the admin bar across the top … BUT … every admin page displays a 404!!!

    For others out there with troubles such as mine … out of desperation I went into the files on the server and went into wp-admin and downloaded the htaccess file there … and guess what? I couldn’t see the admin section pages because my IP address was not there!

    I simply checked and entered my IP and the pages appeared.



    Hello. I’m not sure if it could help, but you should try. Here is the code that being added on default WordPress installation:

    # BEGIN WordPress
    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteBase /
    RewriteRule ^index\.php$ - [L]
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . /index.php [L]
    # END WordPress

    Try to copy/paste the code above into your .htaccess file or simple delete your old .htaccess file but replace with the new code.

    Good luck!

    To recreate your .htacess file (from nothing) just go to settings/permalinks and hit save.

Viewing 4 replies - 1 through 4 (of 4 total)
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