Support » Installing WordPress » please i need your help! thank you.

  • i am a total noob into all this… but i managed to understand a lot of things so far…BUT… i came accross an error message when installing wordpress… i am guessing the problem has to do with my “wp-config.php” file… but i just can’t figured this out. i have spent 3 hours already redoing this file and still… bellow is the error i get. oh, and i am trying to run/host this wordpress using the free 25mb personal webspace that i get from comcast. can i use wordpress with comcast? maybe my problem is with the mysql and php stuff… because i have no idea of those things are…

    i would really appreciate your help and time 🙂

    define(‘WP_INSTALLING’, true);
    if (!file_exists(‘../wp-config.php’)) {
    wp_die(“There doesn’t seem to be a wp-config.php file. I need this before we can get started. Need more help? We got it. You can create a wp-config.php file through a web interface, but this doesn’t work for all server setups. The safest way is to manually create the file.”, “WordPress › Error”);


Viewing 2 replies - 1 through 2 (of 2 total)
  • Not sure you can use WordPress on a Comcast hosted situation. You have to have PHP and MySQL. Ask Comcast if they meet the requirements as described at

    user Diana_ has entered room

    Diana(Mon Oct 01 2007 02:07:57 GMT-0400 (EDT))>

    I would like to set up a wordpress blog. To do so, my webhost needs PHP version 4.2 or later and MySQL version 4.0 or later. Does Comcast meet these requirements?

    analyst Derek has entered room

    Derek(Mon Oct 01 2007 02:08:06 GMT-0400 (EDT))>

    Hello Diana_, Thank you for contacting Comcast Live Chat Support. My name is Derek. Please give me one moment to review your information.

    Derek(Mon Oct 01 2007 02:08:11 GMT-0400 (EDT))>

    One moment please.

    Diana_(Mon Oct 01 2007 02:08:27 GMT-0400 (EDT))>

    Hi Derek.

    Diana_(Mon Oct 01 2007 02:09:18 GMT-0400 (EDT))>

    Derek(Mon Oct 01 2007 02:10:17 GMT-0400 (EDT))>

    Hello Diana. This wordpress blog issue falls outside the boundaries of Comcast High Speed Internet technical support. Comcast does not provide technical support for the setup of a wordpress blog.

    Derek(Mon Oct 01 2007 02:10:21 GMT-0400 (EDT))>

    The following link will provide you with information explaining what products and or services Comcast provides technical support for:

    Derek(Mon Oct 01 2007 02:10:30 GMT-0400 (EDT))>

    Is there anything else that I can assist you with Diana?

    Diana_(Mon Oct 01 2007 02:10:35 GMT-0400 (EDT))>

    Derek, I’m not asking you to support the installation of a blog.

    Diana_(Mon Oct 01 2007 02:10:47 GMT-0400 (EDT))>

    All I need to know is if comcast has PHP and MySQL.

    analyst Derek has been temporarily disconnected. Please wait while the analyst attempts to reconnect.

    analyst Derek has entered room

    Diana_(Mon Oct 01 2007 02:12:57 GMT-0400 (EDT))>

    It’s a yes or no question.

    Derek(Mon Oct 01 2007 02:14:23 GMT-0400 (EDT))>

    Analyst has closed chat and left the room

    analyst Derek has left room

Viewing 2 replies - 1 through 2 (of 2 total)
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