Title: Can’t update w3 total cache
Last modified: September 29, 2016

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# Can’t update w3 total cache

 *  [nschutte](https://wordpress.org/support/users/nschutte/)
 * (@nschutte)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/please-help-update-plugin/)
 * Hello everybody,
 * I wanted to update plugin. and now i get this error:
 * Warning: require(/sites/vh03/r1097.ws/labarc/www/wordpress/wp-content/plugins/
   w3-total-cache/lib/Google/Places/Reviews.php): failed to open stream: No such
   file or directory in /sites/vh03/r1097.ws/labarc/www/wordpress/wp-content/plugins/
   w3-total-cache/w3-total-cache-api.php on line 143 Fatal error: require(): Failed
   opening required ‘/sites/vh03/r1097.ws/labarc/www/wordpress/wp-content/plugins/
   w3-total-cache/lib/Google/Places/Reviews.php’ (include_path=’.:/usr/share/php’)
   in /sites/vh03/r1097.ws/labarc/www/wordpress/wp-content/plugins/w3-total-cache/
   w3-total-cache-api.php on line 143
 * Please can somebody help me???
    -  This topic was modified 9 years, 7 months ago by [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/).

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Moderator [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/)
 * (@sterndata)
 * Volunteer Forum Moderator
 * [9 years, 7 months ago](https://wordpress.org/support/topic/please-help-update-plugin/#post-8235762)
 * Try downloading a new copy of W3TC, unzip locally, and then upload via FTP. It
   sounds like a file is missing.
 * If that doesn’t help, the developers and users of this theme/plugin would be 
   the best people to ask. You can reach them here:
 * [https://wordpress.org/support/plugin/w3-total-cache](https://wordpress.org/support/plugin/w3-total-cache)
 *  Thread Starter [nschutte](https://wordpress.org/support/users/nschutte/)
 * (@nschutte)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/please-help-update-plugin/#post-8235870)
 * Dear Steve,
 * I allready tried that. But it didn’t worked.
 *  Moderator [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/)
 * (@sterndata)
 * Volunteer Forum Moderator
 * [9 years, 7 months ago](https://wordpress.org/support/topic/please-help-update-plugin/#post-8235935)
 * Tried what?
 *  Thread Starter [nschutte](https://wordpress.org/support/users/nschutte/)
 * (@nschutte)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/please-help-update-plugin/#post-8235949)
 * I downloaded the new W3TC, and put it on ftp. But it didn’t do anything…
 *  Moderator [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/)
 * (@sterndata)
 * Volunteer Forum Moderator
 * [9 years, 7 months ago](https://wordpress.org/support/topic/please-help-update-plugin/#post-8236573)
 * You uploaded it over what’s already there and it didn’t help? Best then ask in
   the W3TC support forum (link above).

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Can’t update w3 total cache’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 5 replies
 * 2 participants
 * Last reply from: [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/)
 * Last activity: [9 years, 7 months ago](https://wordpress.org/support/topic/please-help-update-plugin/#post-8236573)
 * Status: not resolved

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