Title: Please help, plugin still doesn't work
Last modified: September 1, 2016

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# Please help, plugin still doesn't work

 *  Resolved [lemsdesign](https://wordpress.org/support/users/lemsdesign/)
 * (@lemsdesign)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/please-help-plugin-still-doesnt-work/)
 * Hello UM,
    I still got redirected when i want to go to my website. the plugin
   isn’t working properly on my website. I just downloaded the new update, imported
   it with my FTP account. (Filezilla). I disabled the other one (the old one). 
   But still no results.
 * Could you please help? the plugin is down for almost 2 weeks unfortunatly.. My
   clients need the plugin as soon as possible.
 * Thanks in advance!
 * [https://wordpress.org/plugins/ultimate-member/](https://wordpress.org/plugins/ultimate-member/)

Viewing 1 replies (of 1 total)

 *  Plugin Author [Ultimate Member](https://wordpress.org/support/users/ultimatemember/)
 * (@ultimatemember)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/please-help-plugin-still-doesnt-work/#post-7494767)
 * I have replied to your original topic: [https://wordpress.org/support/topic/please-help-plugin-redirects?replies=5](https://wordpress.org/support/topic/please-help-plugin-redirects?replies=5)
 * Closing this one as it is a duplicate of the original ticket issue.
 * Thanks

Viewing 1 replies (of 1 total)

The topic ‘Please help, plugin still doesn't work’ is closed to new replies.

 * ![](https://ps.w.org/ultimate-member/assets/icon-256x256.png?rev=3160947)
 * [Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin](https://wordpress.org/plugins/ultimate-member/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/ultimate-member/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/ultimate-member/)
 * [Active Topics](https://wordpress.org/support/plugin/ultimate-member/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/ultimate-member/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/ultimate-member/reviews/)

## Tags

 * [ftp](https://wordpress.org/support/topic-tag/ftp/)
 * [not](https://wordpress.org/support/topic-tag/not/)
 * [redirect](https://wordpress.org/support/topic-tag/redirect/)
 * [um](https://wordpress.org/support/topic-tag/um/)
 * [update](https://wordpress.org/support/topic-tag/update/)
 * [working](https://wordpress.org/support/topic-tag/working/)

 * 1 reply
 * 2 participants
 * Last reply from: [Ultimate Member](https://wordpress.org/support/users/ultimatemember/)
 * Last activity: [9 years, 10 months ago](https://wordpress.org/support/topic/please-help-plugin-still-doesnt-work/#post-7494767)
 * Status: resolved