Title: Please help! plugin redirects
Last modified: September 1, 2016

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# Please help! plugin redirects

 *  Resolved [lemsdesign](https://wordpress.org/support/users/lemsdesign/)
 * (@lemsdesign)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/please-help-plugin-redirects/)
 * Hello UM,
    I still got redirected when i want to go to my website. the plugin
   isn’t working properly on my website. I just downloaded the new update, imported
   it with my FTP account. (Filezilla). I disabled the other one (the old one). 
   But still no results.
 * Could you please help? the plugin is down for almost 2 weeks unfortunatly.. My
   clients need the plugin as soon as possible.
 * Thanks in advance!
 * [https://wordpress.org/plugins/ultimate-member/](https://wordpress.org/plugins/ultimate-member/)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [kevinluc](https://wordpress.org/support/users/kevinluc-1/)
 * (@kevinluc-1)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/please-help-plugin-redirects/#post-7494712)
 * Hi lemsdesign,
 * I noticed that your thread says resolved.
 * I’m having redirect issues as well, but Ultimate Members’ free support takes 
   forever to get a response. Could you tell me how you fixed it?
 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/please-help-plugin-redirects/#post-7494713)
 * **[@kevinluc](https://wordpress.org/support/users/kevinluc/)**: This is not your
   topic. If you require assistance then, as per the [Forum Welcome](https://codex.wordpress.org/Forum_Welcome#Where_To_Post),
   please post your own topic.
 *  Thread Starter [lemsdesign](https://wordpress.org/support/users/lemsdesign/)
 * (@lemsdesign)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/please-help-plugin-redirects/#post-7494716)
 * [@kevinluc](https://wordpress.org/support/users/kevinluc/), no this still isn’t
   resolved. I just marked that it is resolved, i’m looking to fix it myself.
    I
   know that it’s free and i don’t want to insult UM but it’s really taking ages.
   If i needed to pay for support and it got fixed fast then there was no problem.
   now my client is already 3 weeks without it.. And they’re pist off..
 *  Plugin Author [Ultimate Member](https://wordpress.org/support/users/ultimatemember/)
 * (@ultimatemember)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/please-help-plugin-redirects/#post-7494765)
 * Hi Lems,
 * Have you changed any of the settings in UM settings after activating the plugin?
 * Are you able to reset the UM settings and see if you get the redirect.
 * I am trying to see if this issue happens as soon as you install UM without changing
   any settings or not.
 * Thanks

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Please help! plugin redirects’ is closed to new replies.

 * ![](https://ps.w.org/ultimate-member/assets/icon-256x256.png?rev=3160947)
 * [Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin](https://wordpress.org/plugins/ultimate-member/)
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 * [Active Topics](https://wordpress.org/support/plugin/ultimate-member/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/ultimate-member/unresolved/)
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## Tags

 * [ftp](https://wordpress.org/support/topic-tag/ftp/)
 * [not](https://wordpress.org/support/topic-tag/not/)
 * [redirect](https://wordpress.org/support/topic-tag/redirect/)
 * [working](https://wordpress.org/support/topic-tag/working/)

 * 4 replies
 * 4 participants
 * Last reply from: [Ultimate Member](https://wordpress.org/support/users/ultimatemember/)
 * Last activity: [9 years, 10 months ago](https://wordpress.org/support/topic/please-help-plugin-redirects/#post-7494765)
 * Status: resolved