Support » Plugin: WPtouch » Please Help. I'm Confused.

  • Ok. I’ve installed the plugin, free version, to my site.

    When I check it in mobile simulators online it’s as if I did nothing even though I activated the plugin. Is there any way to test it other than try to get people with iPhones to do it for me on the bus?

    Also, is there any way to control the theme the people with blackberries and iphones actually see?

    It just seems right now that it’s not doing anything that I can discern and from a web developer’s viewpoint it seems that whatever you do is going to look like garbage on most of these blackberries and iphones no matter what you do since they minimize everything so much – all you can really do for sure is design ultra-simple, ultra-basic sites.

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  • Plugin Author BraveNewCode Inc.


    It sounds as if you have a caching plugin serving cached desktop pages to your mobile device and/or desktop browser with active user agent switcher. You may configure your caching plugin not to cache mobile pages nor to serve cached pages when mobile devices are detected. To do so, enter the user agents found under Advanced Options > Custom User-Agents to the “rejected user agents” areas in your caching plugin’s settings. Remember to clear your plugin, browser, and device caches before retesting.

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