Support » Plugin: The Events Calendar » Please help! Event Date & Time displays wrong format of Date @ Date – Date

  • Resolved tracyng16

    (@tracyng16)


    Ever since I first installed this plugin, the Date and Time section of the event’s header when events are displayed as a list has never displayed correctly. The correct format (as shown in example screenshots from the plugin’s creators) should be “Date @ Start Time – End Time.” But my events are displaying “Date @ Date – Date” (example: August 25 @ August 25 – August 25 PDT). I’ve searched thoroughly all settings and even tried looking at the code (which turned out to not be accessible) but can’t find the settings to fix this. Please help!

    You can go to my site to see what I mean: http://www.vabasc.org/events/list/?tribe_paged=1&tribe_event_display=past&tribe-bar-date=2016-12-27

    Note: the events that only show a Date are ones that I selected as “All Day” events. But I don’t want to have to do that for all my events. Some of them need specific times to be displayed.

    Thanks,
    Tracy

Viewing 1 replies (of 1 total)
  • Hi @tracyng16,

    Thanks for taking the time to reach out, and I’m so sorry for the trouble! I’m happy to help troubleshoot this with you to see what’s happening.

    First of all, please make sure you are using the latest version of our plugins. Once you’ve done that, will you please follow the steps outlined in this article? This will allow us to determine if there is a problem in our plugin or a conflict with the theme or other installed plugins.

    Let’s start there and see what we find!

Viewing 1 replies (of 1 total)
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