Support » Plugin: WooCommerce » Please Help, Double Tax in products!!

  • Resolved alexcitos19



    I continue with my problem to create a new tax according to certain cities of a state.

    I have my tax table set up this way.

    Also the configuration for billing information.

    When I arrive at the checkout, it creates the tax, but, when I change city or state the new tax is maintained.

    When I change city that I should not apply, the tax follows.

    The same happens when a change of state is maintained.

    I appreciate that you can help me to configure this correctly, I have been more than a month and I can not find a solution. The template I use is Storefront currently.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support John Coy a11n


    Automattic Happiness Engineer

    Hi @alexcitos19

    I’d be happy to help with the double tax issue. None of your screenshots loaded but does this issue happen after switching back to a default theme like Twenty Seventeen and disabling all plugins except for WooCommerce?

    If not, then re-enable each one at a time until you find the one that’s causing the conflict. If this does not help, can you provide us with the screenshot again using


    Thread Starter alexcitos19



    Send new screenshots.

    General Configuration.

    Option Tax:

    Standard Rates:

    Checkout – Tax Correct:

    Checkout – Tax incorrect:

    I’m using storefront because the initial template was BETHEME and it showed flaws, it did not even show the tax.

    Plugin Support John Coy a11n


    Automattic Happiness Engineer


    It appears the Priority of the top row ( US ) is causing this issue. Give the rows with included cities a priority of 1 and to current US row a priority of 3 to see if that changes anything.

    Thread Starter alexcitos19


    Nothing happened. The Surtax is still applied at the checkout when it changed city or state.

    When I start the form and put a city with the new tax, it applies it. But when I want to change it is still applied and it is never removed.

    It should only be applied in the cities that are listed in the state of Florida.

    Thread Starter alexcitos19


    what am I doing wrong?

    Plugin Support Hannah S.L. a11n


    Automattic Happiness Engineer

    Hey there,

    Were you able to figure out the problem in the end?

    Plugin Support Doug – a11n


    Automattic Happiness Engineer

    Hey @alexcitos19

    We haven’t heard back from you in a while – I hope this means you got this resolved.

    I’m going to mark this as resolved – if you have any further questions, you can start a new thread.


Viewing 7 replies - 1 through 7 (of 7 total)
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